Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Abdulrahman Mohamed

National Insurance Number: PJ172234C
London,LND

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer facing roles which have been shown in all roles within the work experience column. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimisation. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work History

Event Security Guard

Krypton FM Group
London, ENG
12.2021 - Current
  • I was handed responsibility directing customers to their seats.
  • Conducting body and bag searches to ensure that no unauthorized items are allowed to be used that may be of harm to anyone during event.
  • Making sure no violence occurred throughout start and end of event scheduling
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling my designated area of work.
  • Identified violators and escorted departing personnel to guard against ticket evaders.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Participated in staff meetings, special events and professional development activities.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

Security Officer

Professional Assured Sec Limited
London, ENG
12.2021 - 02.2022
  • This was a role at a COVID-19 test site.
  • Performed the responsibility of opening and closing of the gates making they were securely locked before and after operations had begun and finished.
  • Managing deliveries and protecting parcels so that they can be handed to main office through radio usage.
  • Scanning QR codes for those that had booked a test for a particular date and time.
  • Effectively manage the number of people that did not have QR codes and priorities those that had obtained a QR code.
  • Checked and verified photo identification prior to granting facility access.
  • Scanning safety points across site.
  • Oversaw daily monitoring and working of sites.

Food Deliverer

Ranstad
London, ENG
09.2021 - 10.2021
  • Handed an electric bike and was entrusted with collecting food from designated restaurants
  • Completed on-time deliveries by choosing best and most efficient routes
  • Then was instructed with delivering food with delicacy to particular addresses and to avoid spillages whilst also obtaining good customer reviews
  • Followed corporate procedures to maintain company and customer data confidentiality.

Postman

Mohamed
London, ENG
06.2018 - 07.2018
  • This was a part of work experience that I had done for duration of a month I was assisted throughout this process with an experienced member of The Royal Mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail through driving to location then delivering letters/ parcels on foot to residences and businesses, delivering these letters/ parcels adequate amount of time
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Education

High School Diploma -

Harris Academy St Johns Wood
London, ENG
09.2019 - 07.2021

High School Diploma -

Harris Academy St Johns Wood
London, ENG
09.2014 - 07.2019

Skills

Customer Service Skills

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Interests

I would describe myself as reading fanatic that is always willing to learn from others in order to develop my livelihood and learn from the mistakes and success of others; as well as having a deep rooted understanding that there is more that I can always learn as the learning curve is ever lasting Moreover, I have a keen interest of distributing this knowledge to others so that they can achieve self betterment in their lives

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Event Security Guard

Krypton FM Group
12.2021 - Current

Security Officer

Professional Assured Sec Limited
12.2021 - 02.2022

Food Deliverer

Ranstad
09.2021 - 10.2021

High School Diploma -

Harris Academy St Johns Wood
09.2019 - 07.2021

Postman

Mohamed
06.2018 - 07.2018

High School Diploma -

Harris Academy St Johns Wood
09.2014 - 07.2019

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Abdulrahman MohamedNational Insurance Number: PJ172234C