Abdul Rahman Karimi
Surrey,Farnham
Summary
Hardworking, dependable, and highly motivated individual with a strong work ethic and a positive attitude toward new challenges. Quick to learn, adaptable in fast-paced environments, and able to work well both independently and as part of a team. Known for strong communication skills, reliability, and a commitment to delivering high-quality results. Eager to contribute to a successful organisation while continuing to develop new skills and grow professionally.
Overview
4
4
years of professional experience
Work History
Taxi Dispatcher & Controller
CLOCKTOWER CARS
EPSOM & GODALMING
08.2024 - Current
- Facilitated dispatch operations to optimise service demand fulfilment.
- Assigned drivers to vehicles, optimising routes for efficiency and effectiveness.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
- Built relationships and maintained regular contact with customers to support continuous satisfaction.
Till Assistant
CANDILICIOUS STORE
London
07.2022 - 11.2023
- Assisted customers with queries about products, enhancing shopping satisfaction.
- Managed cash and card payments, ensuring accurate financial transactions and minimising discrepancies.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Addressed and resolved queries and complaints, offering solutions to ensure customer satisfaction and loyalty.
Education
Bachelor of Science - ECONOMICS
UNIVERSITY OF PESHAWAR
KHYBER PAKHTUNKHOWA2021
A-Levels - SCIENCE
HUDAIBIA HIGH SCHOOL & DEGREE COLLEGE
PESHAWAR2016
Skills
- Conflict resolution
- Communication skills
- Problem solving
- Time management
- Positive attitude
- Customer service excellence
- Clear communication
- Emergency response
- IT skills
Languages
English
Advanced
C1
Hindi
Advanced
C1
Urdu
Advanced
C1
PASHTO
Proficient
C2
Persian
Proficient
C2
Interests
- Team sports or fitness (football, gym, running)
- Reading and self-development
- Volunteering or helping in the community
- Learning new skills online
- Cooking or baking
- Travelling and learning about different cultures
Timeline
Taxi Dispatcher & Controller
CLOCKTOWER CARS
08.2024 - Current
Till Assistant
CANDILICIOUS STORE
07.2022 - 11.2023
Bachelor of Science - ECONOMICS
UNIVERSITY OF PESHAWAR
A-Levels - SCIENCE
HUDAIBIA HIGH SCHOOL & DEGREE COLLEGE