Summary
Overview
Work history
Education
Languages
Timeline
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Abdul Rahiman Panangampuram

Coventry,United Kingdom

Summary

Dedicated hotel management professional with background running successful hospitality establishments. Leads by example to deliver faultless customer service across hotel departments. Demonstrates exceptional planning, organisation and leadership abilities to maintain smooth-running, cost-effective hotel services.

Overview

24
24
years of professional experience
2
2
years of post-secondary education

Work history

Manager's assistant

Goldens cape hill limited
Birmingham, west midlands
11.2022 - 11.2023
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Supported team's transition to more flexible working environment for better employee satisfaction.
  • Conducted periodic performance reviews for direct reports.
  • Assessed knowledge and skills gaps, creating opportunities to fuel improvement.

Purchasing manager

ema silks
kanhangad,kerala, kerala
01.2016 - 07.2022
  • Kept clear, up-to-date records of stock, components and materials.
  • Projected procurement requirements to order exact stock for operational needs.
  • Recorded product codes and true costs of delivered goods for accurate reporting.
  • Actioned quality non-conformance within defined timeframes to minimise revenue loss.
  • Established and managed relationships with new and existing suppliers to strengthen supply chain.

Restaurant manager

Hi dine family restaurant
kanhangad,kerala, india
01.2000 - 01.2015
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
  • Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
  • Maintained safe working and guest environments, reducing injury and incident risks.
  • Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.

Education

Diploma in hotel management - Hotel management

Karavali college of hotel management
india
06.1998 - 07.1999

S.S.L.C. - basic education

G.H.S higher secondary school Balanthode
india
06.1997 - 06.1998

Languages

English
Intermediate
Hindi
Advanced
Malayalam
Native
Tamil
Advanced

Timeline

Manager's assistant

Goldens cape hill limited
11.2022 - 11.2023

Purchasing manager

ema silks
01.2016 - 07.2022

Restaurant manager

Hi dine family restaurant
01.2000 - 01.2015

Diploma in hotel management - Hotel management

Karavali college of hotel management
06.1998 - 07.1999

S.S.L.C. - basic education

G.H.S higher secondary school Balanthode
06.1997 - 06.1998

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Abdul Rahiman Panangampuram