Abdulqadir Shakur

· Developed knowledge and interest in marketing and consumer goods

· Worked with the sales team to support ongoing operational projects

· Worked with the administrative team to understand our marketing position and strategies

· Presented daily data using Excel and PowerPoint on the most effective marketing strategies to the head of operations and line manager

· Established good working relationships and gained an understanding of organizational processes.

· Customer Satisfaction: Ensured the highest level of customer satisfaction by delivering orders to tables promptly and accurately, providing attentive service, and addressing any inquiries or concerns with professionalism and courtesy.

· Hygiene and Presentation: Maintained a clean and tidy restaurant environment, adhering to strict hygiene and sanitation standards to ensure a safe and inviting atmosphere for customers and staff alike.

· Menu Knowledge: Demonstrated comprehensive knowledge of the menu, including ingredients and preparation methods, to assist customers in making informed choices and enhance their dining experience.

· Hospitality: Provided personalized attention to customers, ensuring they felt welcome, comfortable, and valued throughout their visit, thereby fostering repeat business and positive word-of-mouth recommendations.

· Team Collaboration: Collaborated effectively with colleagues to streamline service operations, optimize workflow, and deliver exceptional service during peak hours, contributing to overall team success and customer satisfaction.