Abdulqaadir Mohamed
London
Summary
Motivated and dependable operations professional with a background in account management, logistics, and driver management. Skilled in daily team leadership, KPI delivery, performance analysis, and partner engagement. Proven ability to work in fast-paced environments, solve problems efficiently, and lead cross-functional communication.
Overview
7
7
years of professional experience
Work History
Driver Partnerships Manager
HIVED
04.2025 - Current
- - Work with delivery service partners(DSP) to achieve or exceed KPIs while maintaining safety and legal standards.
- - Track daily/weekly performance metrics and conduct DSP compliance reviews.
- - Analyze feedback and complaints to improve delivery performance.
- - Manage DSP relationships to maximize workforce satisfaction and compliance.
- - Conduct stand-ups, resolve issues, and act as liaison between drivers and internal teams.
- - Plan and control operational resources, assess ROI vs cost, and support DSP scalability.
Driver Management Associate
HIVED
07.2024 - 04.2025
- - Oversaw daily activities of a team of drivers and ensured process compliance.
- - Provided support with scheduling, on-the-road queries, and issue resolution.
- - Held accountability for hitting key KPIs.
- - Communicated effectively across drivers and internal stakeholders.
- - Resolved daily operational challenges efficiently.
Warehouse Assistant
Matthew Clark
09.2023 - 04.2024
- - Organized and maintained inventory areas, verified stock quality, and built pallets for delivery.
- - Supported coordination between departments for smooth logistics.
Warehouse Supervisor
Deliveroo Hop
01.2023 - 09.2023
- - Led team operations, performance reviews, and safety adherence in a high-volume warehouse.
- - Motivated and trained staff, ensuring compliance and optimal workflow.
Warehouse Supervisor
Gorillas
02.2020 - 09.2023
- - Directed daily operations, logistics partner relationships, and cycle counts.
- - Led safety compliance, staff appraisals, and training identification.
Customer Service Associate
South Western Railway
05.2018 - 01.2020
- - Handled service queries and complaints, maintaining customer satisfaction.
- - Provided follow-up and case resolution across shifts.
Education
BA - Banking and Finance
University of Roehampton
07.2016
Skills
- Operations & Performance Management
- Team Leadership & Driver Support
- KPI & Compliance Tracking
- Issue Resolution & Communication
- Inventory Management
- Microsoft Excel
- Problem-solving
- Analytical thinking
Timeline
Driver Partnerships Manager
HIVED
04.2025 - Current
Driver Management Associate
HIVED
07.2024 - 04.2025
Warehouse Assistant
Matthew Clark
09.2023 - 04.2024
Warehouse Supervisor
Deliveroo Hop
01.2023 - 09.2023
Warehouse Supervisor
Gorillas
02.2020 - 09.2023
Customer Service Associate
South Western Railway
05.2018 - 01.2020
BA - Banking and Finance
University of Roehampton
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