Abdul Muhit Khan Murad
Newcastle Upon Tyne
Summary
Business-minded Sales Supervisor with 2 years of experience in Sl Metali Sdn Bh. Proven history of successfully evaluating systems to identify weaknesses and solutions. Excellent written and verbal communication skills. Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
9
9
years of professional experience
Work History
Sales Supervisor
Lynwood Wholesale Ltd
Newcastle Upon Tyne
06.2023 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Promoted exceptional customer service by engaging clients on sales floor.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Manager
Golden Landscapeing Llc
Muscat, Sultanate Of Oman
01.2020 - 09.2022
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed and motivated employees to be productive and engaged in work.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed senior-level personnel working in marketing and sales capacities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Salesperson
Sl Metali Sdn Bhd
Kualalampur, Malaysia
06.2015 - 11.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Trained and mentored new sales representatives.
Education
Diploma Of Business Management - Business Administration And Management
Multi-Media College
Kualalampur, Malaysia 06.2015
Master’s Of Islamic Studies -
Al-Jamiatul Ahlia Darul Uloom Moinul Islam
Hathajari, Chittagong, Bangladesh 01.2012
Skills
- Goals and performance
- Channel Management
- Shrinkage Control
- Sales team assistance
- Order Management
- Management Support
- Staff Management
- Sales Training
- Customer Segmentation
- Reporting data
- Expense Control
- Sales Reporting
- Display Maintenance
- Sales Analysis
- Systems and software expertise
- Inventory Control
Languages
Arabic
Beginner (A1)
English
Beginner (A1)
Bengali
Advanced (C1)
Urdu
Beginner (A1)
Accomplishments
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Sales Supervisor
Lynwood Wholesale Ltd
06.2023 - Current
Manager
Golden Landscapeing Llc
01.2020 - 09.2022
Salesperson
Sl Metali Sdn Bhd
06.2015 - 11.2017
Diploma Of Business Management - Business Administration And Management
Multi-Media College
Master’s Of Islamic Studies -
Al-Jamiatul Ahlia Darul Uloom Moinul Islam