Abdulmalik Abdulkadir
London,ENG
Summary
Adaptable and results-driven professional with expertise in sales, recruitment, and healthcare IT support. Proven ability to build strong client relationships and manage comprehensive recruitment processes. Experienced in providing frontline EPR support during hospital go-live projects, ensuring seamless transitions. Recognised for effective communication and problem-solving skills in high-pressure environments.
Overview
6
6
years of professional experience
Work history
EPR Floorwalker (Meditech Expanse)
Ideal Health
London
11.2025 - Current
- Provided on-site, real-time support to clinical and administrative staff during Meditech Expanse EPR go-live phases
- Assisted doctors, nurses, and ward teams with system navigation, documentation, and workflow adoption
- Supported key clinical workflows including patient registration, admissions/discharges, orders, medication administration, and results review
- Troubleshot system issues such as missing patient records, order visibility, worklist errors, and access permissions
- Guided users through correct data entry to ensure accuracy, compliance, and patient safety
- Liaised with IT teams, super users, and project leads to escalate and resolve complex technical issues
- Delivered one-to-one and small-group user guidance to increase confidence and system uptake
- Maintained clear communication under high-pressure go-live environments, ensuring minimal disruption to clinical operations
- Followed information governance and data protection protocols at all times
- Supported change adoption and reduced downtime through effective end-user engagement
Senior recruitment consultant
Chalcot Care
London
05.2023 - 11.2025
- Improved quality of hires by implementing rigorous screening and interview procedures.
- Evaluated resumes critically, selecting only the most suitable applicants for interviews.
- Conducted detailed interviews to assess candidate suitability for various roles.
- Negotiated competitive compensation packages on behalf of candidates, resulting in successful placements.
- Monitored advertising responses closely, refining strategies as needed.
- Cultivated relationships with prospective employers, securing more job opportunities for candidates.
- Trained junior consultants, boosting their recruiting skills and knowledge.
- Participated actively in networking events increasing visibility amongst potential clients.
- Generated leads through relationship building, establishing strong network within industry.
- Met with clients to understand client needs and expectations.
Sales Advisor
EE
London
07.2022 - 05.2023
- Consistently surpassed monthly individual sales targets for cellular and broadband contracts with EE and BT, typically achieving 110-130% of each target.
- Negotiated and closed deals with both consumers and business clients, generating an average of £55k in monthly revenue for the company.
- Implemented strategic sales techniques that enhanced customer satisfaction and retention, contributing to long-term business growth.
- Led and mentored new sales team members, ensuring that store sales targets were regularly met or exceeded.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
Sales Specialist
Footlocker
London
11.2019 - 11.2021
- As a Sales Advisor, my primary responsibility was to deliver exceptional customer service and drive sales in a sales-oriented environment.
- My engaging personality, product knowledge, and persuasive communication skills played a key role in assisting customers with their purchasing decisions, ensuring their needs are met, and fostering lasting relationships.
- By offering personalised recommendations, upselling relevant products, and maintaining a deep understanding of the product range, I was able to exceeded monthly revenue targets.
- Trained and educated new staff in sales techniques and product knowledge.
- Resolved client issues promptly, ensuring high levels of customer retention.
Education
GCSEs -
Canons High Scool
London 09/2012 - 07/2016
A-Levels -
Canons High School
London 09/2016 - 07/2018
Skills
- Problem-solving and critical thinking
- Technical product knowledge
- Effective listening
- Complaint resolution
- HR policy expertise
- Database management
- Project management
- System adaptation
Affiliations
- Playing sports, travelling, and exploring different cultures.
- Learning new skills and softwares
- Actively engaging in community initiatives
References
References available upon request.
Timeline
EPR Floorwalker (Meditech Expanse)
Ideal Health
11.2025 - Current
Senior recruitment consultant
Chalcot Care
05.2023 - 11.2025
Sales Advisor
EE
07.2022 - 05.2023
Sales Specialist
Footlocker
11.2019 - 11.2021
GCSEs -
Canons High Scool
09/2012 - 07/2016
A-Levels -
Canons High School
09/2016 - 07/2018