Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Personal Information
Languages
References
Timeline
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Abdul majeeb Bakare

Levenshulme,Greater Manchester

Summary

Charismatic professional with keen eye for customer service, seeking to excel in Concierge role. Possesses strong communication skills and problem-solving abilities, honed through experience in hospitality and customer-focused environments. Dedicated to creating memorable experiences and enhancing guest satisfaction and hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

3
3
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Customer service representative

Mitie Facilities Management
Wythenshawe, Manchester
02.2025 - Current
  • Maintained organised reception area for professional business environment.
  • Assisted with administrative tasks, improving overall functionality of office.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Prepared meeting rooms before and after use, maintaining neat appearance at all times.
  • Managed over 30 phone calls daily, resulting in effective communication flow within company.

Call centre agent

Ikea
Ashton-under-Lyne, Tameside
01.2024 - 02.2025
  • Facilitated positive customer experiences with attentive service.
  • Initiated upselling techniques during calls; generating additional revenue for company.
  • Assisted in training 2 staff members daily, fostering supportive work environment.
  • Streamlined communication with customers to understand needs better.
  • Managed high volume of inbound calls, ensuring swift response times.

Night concierge

Stockport Council
Droylsden, Tameside
03.2023 - 01.2024
  • Provided top-notch customer service, creating welcoming environment for guests.
  • Streamlined reception procedures enhancing 100% operational efficiency.
  • Resolved conflicts effectively, promoting peaceful living environment.
  • Ensured building security by monitoring CCTV and conducting regular patrols.


Architectural intern

John sisk
Belfast, Northern Ireland
09.2022 - 03.2023
  • Assisted in preparation of cost estimates, facilitated budget management to ensure 100% .
  • Participated in internal team meetings; fostered collaboration and communication.
  • Prepared design proposals using graphic tools as per client's request.
  • Produced detailed architectural plans using CAD software.

Education

Bachelor of Science - Architectural engineering

University of Salford
Salford
09.2022 - 09.2026

GCSEs - Technical drawing

MCHS
Ealing
09.2015 - 09.2021

Skills

  • Management of lost property
  • Tactful diplomacy
  • Concierge experience
  • CCTV surveillance system operation
  • Building maintenance
  • Escalation handling expertise
  • Technical support provisioning
  • Strong empathy display
  • Ticket system management
  • Follow-Up coordination
  • Meeting room preparation
  • Front desk security protocols
  • Reception area maintenance
  • Basic bookkeeping
  • Hospitality standards

Affiliations

  • Football
  • Chess
  • Drawing
  • Swimming
  • Cooking

Certification

SIA License

EFAW(Emergency first aid at work)

Full UK driver's license

Personal Information

Languages

English
Native
Arabic
Elementary

References

References available upon request.

Timeline

Customer service representative

Mitie Facilities Management
02.2025 - Current

Call centre agent

Ikea
01.2024 - 02.2025

Night concierge

Stockport Council
03.2023 - 01.2024

Architectural intern

John sisk
09.2022 - 03.2023

Bachelor of Science - Architectural engineering

University of Salford
09.2022 - 09.2026

GCSEs - Technical drawing

MCHS
09.2015 - 09.2021

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Abdul majeeb Bakare