Abdullo Abdumalikov
London,Newham
Summary
Self-motivated Concierge with exceptional customer care skills offers experience managing administration, reception and safety support operations. Follows procedures to uphold company policies for professional, consistent service. Decisive and responsible for informed decision-making. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
4
4
years of professional experience
Work History
Concierge
PROPERTY MANAGEMENT RECRUITMENT (PMR)
London
04.2022 - Current
- Maintained tidy work area to promote cleanliness and quality standards.
- Provided guests with keys and directions to room locations.
- Contacted emergency services in cases of medical and criminal emergencies.
- Delivered first class customer care through polite, professional service.
- Monitored building entrances and exits to protect occupants from unwanted guests.
- Organised maintenance services for private and public building spaces.
Manager's assistant
THE ROYAL BUILDINGS
Andijan
07.2021 - 08.2022
- Completed assigned work within deadlines and to company standards.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Received, sorted and distributed incoming mail.
- Kept and maintained accurate filing system for preservation of office information.
- Supported senior leadership by accurately reporting monthly and annual sales and staff efficiency metrics.
Reception manager
STAR STROY-S
ANDIJAN
06.2020 - 07.2021
- Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.
- Promptly answered external calls, dealing with bookings and customer queries.
- Provided excellent first impression by warmly welcoming guests upon entry.
Education
Bachelor of Business Administration - International Business
University of Roehampton
London 01/2022 -
Skills
- Guest experiences
- Team supervision
- Telephone etiquette
- Google Workspace
- Communication skills
- IT skills
- Sorting mail
Timeline
Concierge
PROPERTY MANAGEMENT RECRUITMENT (PMR)
04.2022 - Current
Manager's assistant
THE ROYAL BUILDINGS
07.2021 - 08.2022
Reception manager
STAR STROY-S
06.2020 - 07.2021
Bachelor of Business Administration - International Business
University of Roehampton
01/2022 -
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