Microsoft 365 Package
Abdullah Meraz
Business Development Professional
Portsmouth
Summary
Enthusiastic Multilingual Business Development Professional with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Experienced Customer Service with over 5 years in Property and Hospitality industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Reliable Commercial sector professional with NHS & UK Healthcare industry experience. Offers excellent communication and good judgement to effectively meet team needs. Proactive planner and problem solver.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Commercial Co-ordinator
NHS (Portsmouth Hospitals University NHS Trust)
Portsmouth, Portsmouth
06.2023 - Current
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Successfully delivered on tasks within tight deadlines.
- Leveraged strategic networking to create new business opportunities.
- Oversaw daily operations to achieve high productivity levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
HR Recruiter
NHS (Portsmouth Hospitals Univeristy NHS Trust)
Portsmouth, Portsmouth
02.2022 - 06.2023
- Established positive relationships with prospective candidates through networking and regular communications.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Informed candidates about interview results and made job offers to successful interviewees.
- Registered new candidates, developing wide-ranging database to meet client recruitment needs.
Property Consultant
Independent
Bali, Indonesia
01.2019 - 12.2021
- Assisted clients throughout the entire buying or selling process, offering support from initial contact to successful closing.
- Drove business growth by consistently meeting and exceeding established sales targets.
- Provided expert property purchasing advice to prospective buyers, building continued client trust and loyalty.
- Identified and addressed unique client needs seeking to buy or sell properties, delivering tailored solutions.
Customer Service Manager
Student Roost UK
Newcastle upon Tyne, Newcastle upon Tyne
12.2016 - 12.2018
- Improved customer service experiences to facilitate organic growth and loyalty.
- Diagnosed and communicated technical problems to customers at appropriate level of understanding.
- Implemented personal development programmes to enhance staff capabilities and satisfaction.
Residence Coordinator
Crosslane Properties
Newcastle upon Tyne, Newcastle upon Tyne
10.2015 - 12.2016
- Coordinated and ran transition and welcome activities to support student engagement.
- Delivered inclusive programmes to support engagement across student lifecycle.
- Communicated with students, parents and staff to resolve issues and address concerns promptly.
Education
Bachelor of Arts - Politics (Social Sciences and International Relations Major)
Newcastle University
09.2015 - 06.2018
Foundation Degree in Arts - Humanities and Social Sciences
INTO Newcastle University
Newcastle upon Tyne, NET 09.2014 - 07.2015
Skills
Business Management
Public relations
Problem-solving
Programme development
Customer-focused
Communication skills
Time management
Marketing
Team building
Social media marketing - Facebook, Instagram, X, Tiktok, Linkedin
Multilingual - English, Bengali, Hindi, Urdu, Bahasa Indonesia
Knowledge of Microsoft 365 package, Google workspace, Canva, Adobe Premier Pro
Software
Canva
Adobe Premier Pro
Oracle People Management
Certification
HFMA Contract Management & Negotiation
Interests
Interpersonal Skills, Mental Well-being, Networking
Timeline
HFMA Summer Conference 2024
08-2024
HFMA Contract Management & Negotiation
06-2024
Commercial Co-ordinator
NHS (Portsmouth Hospitals University NHS Trust)
06.2023 - Current
HR Recruiter
NHS (Portsmouth Hospitals Univeristy NHS Trust)
02.2022 - 06.2023
Property Consultant
Independent
01.2019 - 12.2021
Customer Service Manager
Student Roost UK
12.2016 - 12.2018
Residence Coordinator
Crosslane Properties
10.2015 - 12.2016
Bachelor of Arts - Politics (Social Sciences and International Relations Major)
Newcastle University
09.2015 - 06.2018
Foundation Degree in Arts - Humanities and Social Sciences
INTO Newcastle University
09.2014 - 07.2015