Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Abdullah Keser

BIRMINGHAM

Summary

Dedicated customer service professional with a strong focus on efficiency and urgency. Proven ability to learn from diverse experiences and adapt to various customer needs. Demonstrated calmness under pressure, consistently delivering results in fast-paced environments. Extensive experience in engaging with a wide range of individuals to provide tailored support and solutions.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Volunteer

Post Office
Reading, Berkshire
2026.02 - 2026.03

Managed post office operations after 2 days of training.

Served customers face to face and handled large amounts of money.

Completed all end-of-day tasks to ensure smooth operations for the next day. and loaded package bags onto carrier.

Work experience

Accountancy firm.
Birmingham, West Midlands
2025.07 - 2025.07

Prepared reception areas daily for guest arrival through consistent tidying.

Handled cleaning duties every day to keep workspaces guest-ready.

Uploaded important documents to support accountancy records and arrivals logistics.

Volunteer

Post Office
Birmingham, West Midlands
2024.06 - 2024.07

Assisted customers with post office purchases, ensuring efficient service and satisfaction.

Worked alone for several days after instruction and practice.

Took on additional post office tasks during shifts to enhance skills and contribute to team operations.

Education

GCSEs - GCSEs

Hamd House School
Birmingham
2021.09 - 2026.06

Skills

  • Time efficiency
  • Resilience under pressure
  • Handling cash
  • Customer Service
  • Communication skills
  • Cultural awareness
  • Team Leadership
  • Product knowledge
  • Public speaking
  • Attention to Detail
  • Time-management
  • Positive attitude
  • Cleaning techniques
  • Active listening
  • Computer literacy

Languages

English
Fluent
Urdu
Fluent
Arabic
Intermediate

Timeline

Volunteer

Post Office
2026.02 - 2026.03

Work experience

Accountancy firm.
2025.07 - 2025.07

Volunteer

Post Office
2024.06 - 2024.07

GCSEs - GCSEs

Hamd House School
2021.09 - 2026.06
Abdullah Keser