ABDULLAH JAMIL
HUDDERSFIELD
Summary
A dedicated professional with a strong foundation in customer service and computer science, skilled in Word, Excel, and PowerPoint. Demonstrates expertise in multi-drop delivery, vehicle maintenance awareness, and safe driving practices. Proficient in real-time customer service and phone call handling, ensuring excellent customer service delivery. Experienced in website testing and debugging with a focus on ethical computer science practices. Committed to leveraging skills for enhanced operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Delivery driver
al faisal takeaway
Huddersfield, Kirklees
03.2023 - Current
- Communicated effectively with dispatch team to ensure timely deliveries.
- Maintained vehicle cleanliness for a professional appearance.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
- Reduced fuel costs with efficient route planning.
- Completed emergency deliveries successfully despite challenging conditions.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Assisted in warehouse organisation to streamline packing process.
Warehouse Men
Boutiqaat Company
01.2022 - 08.2022
- Picked items accurately and efficiently from designated locations using handheld scanners.
- Conducted visual checks to ensure correct items and quantities were selected.
- Adhered to safety guidelines, promptly reporting any safety concerns or incidents.
- Received goods from suppliers, verifying accuracy against purchase orders.
- Recorded data into computerised systems for effective tracking and reporting.
Call Centre
Neqsa Bakery
02.2021 - 01.2022
- Handled inbound customer inquiries through phone, email, and chat professionally.
- Resolved product and service-related issues by troubleshooting effectively.
- Reviewed and updated menus regularly to enhance guest experience.
- Documented all calls meticulously to ensure accurate record-keeping.
- Managed incoming calls to optimise handling of enquiries and complaints.
Education
HSSC - Computer Science
Pakistan school Manqaf
01.2020 - 01.2022
BSc (Hons) - Computer Science
University of Huddersfield
Huddersfield, Kirklees 01.2023 - 07.2025
Skills
- Word
- Excel
- PowerPoint
- Multi-Drop delivery experience
- Vehicle maintenance awareness
- Safe driving practice
- Ethical computer science practice
- Customer service mind-set
- Real-Time customer service
- Phone call handling
- Customer service experience
- Excellent customer service delivery
- Computer science basics
- Website testing and debugging
- Website testing
Custom
Available upon request
References
References available upon request.
Timeline
Delivery driver
al faisal takeaway
03.2023 - Current
BSc (Hons) - Computer Science
University of Huddersfield
01.2023 - 07.2025
Warehouse Men
Boutiqaat Company
01.2022 - 08.2022
Call Centre
Neqsa Bakery
02.2021 - 01.2022
HSSC - Computer Science
Pakistan school Manqaf
01.2020 - 01.2022
Similar Profiles
RANDY MERASRANDY MERAS
IT Technician at HRH PRINCE KHALID AL FAISAL BIN ABDULAZIZ AL SAUDIT Technician at HRH PRINCE KHALID AL FAISAL BIN ABDULAZIZ AL SAUD
Ifra TabassumIfra Tabassum
Primary & Secondary Teacher (Core: Maths & Technology) at Al Faisal CollegePrimary & Secondary Teacher (Core: Maths & Technology) at Al Faisal College
Sulaiman AlmbuyyidhSulaiman Almbuyyidh
Mechanical Engineer at Imam Abdurhman Al Faisal HospitalMechanical Engineer at Imam Abdurhman Al Faisal Hospital
GIDEON ALUWAGIDEON ALUWA
Support Worker at Caretech Community service (Alpha House)Support Worker at Caretech Community service (Alpha House)
Charlene JohnsonCharlene Johnson
Business continuity analyst at DLA PiperBusiness continuity analyst at DLA Piper