ABDULLAH IQBAL
Motherwell
Summary
Driven undergraduate Cyber Security student with experience in fast-paced, customer-facing environments. Coming from a strong retail-oriented background, I have developed solid commercial awareness and a natural ability to engage customers, understand buying behaviour, and contribute within sales-driven settings. I am confident in building rapport, promoting products, and delivering a high standard of service while working efficiently in busy environments. In addition to this, I have gained experience within the private security sector since May 2025, where I have strengthened my discipline, reliability, and ability to perform under pressure. Ambitious and dependable, I consistently aim to exceed expectations and add value within any team or organisation.
Overview
4
4
years of professional experience
Work history
Sales Assistant / Department Lead – Tobacco & E-Cigarettes
Premier Holytown
2025.01 - Current
- Assigned responsibility for the tobacco and e-cigarette category, managing key areas including product selection, purchasing, and supplier coordination to support strong sales performance.
- Monitored sales data and customer demand to maintain optimal stock levels and ensure high-performing products were consistently available.
- Liaised with brand representatives to secure competitive pricing, organise promotions, and stay updated on new product releases and market trends.
- Implemented effective in-store merchandising and promotional activity to increase product visibility and drive sales.
- Delivered strong customer engagement through product knowledge, recommendations, and upselling in a fast-paced retail environment.
- Supported day-to-day store operations, including cash handling, POS systems, and maintaining compliance with age-restricted sales regulations.
- Consistently worked to high standards, contributing to overall store performance while maintaining efficiency and professionalism under pressure.
Sales Assistant
Nisa Local
2023.11 - 2025.12
- Gained hands-on experience in a fast-paced retail environment, developing a strong understanding of day-to-day store operations and customer service standards.
- Assisted customers with purchases, providing friendly and efficient service while building confidence in communication and product knowledge.
- Operated POS systems, handled cash transactions accurately, and supported end-of-day procedures.
- Restocked shelves, managed deliveries, and maintained high standards of store presentation and organisation.
- Developed an understanding of sales techniques, including upselling and product placement, to support overall store performance.
- Worked effectively as part of a team, demonstrating reliability, punctuality, and a strong work ethic in a busy environment.
Security Officer
G4S
2025.05 - 2026.03
- Conduct thorough searches of staff, contractors, and attendees in line with venue policies and SIA regulations.
- Provide pit security at live events, maintaining crowd control and ensuring the safety of artists, staff, and attendees.
- Monitor and control access points, verifying credentials and preventing unauthorised entry.
- Respond promptly and professionally to incidents, disturbances, and emergency situations.
- Carry out regular patrols and security checks to identify and mitigate potential risks.
- Work closely with event management, stewards, and emergency services to ensure smooth operations.
- Complete detailed incident reports and maintain accurate documentation.
- Deliver a visible security presence while maintaining strong customer service and professionalism.
Warehouse Assistant
Alliance Healthcare
2022.06 - 2023.12
- Managed inventory systems, maintaining optimal stock levels efficiently.
- Collaborated effectively with team members, enhancing overall warehouse productivity by minimising miscommunication.
- Leveraged strong communication skills to help develop efficiency, reduce errors, and meet delivery schedules promptly.
- Zero-hour contract
Education
Bachelor of Science - Computing Science
Heriot-Watt University
Edinburgh 2024.09 -
HNC - Cyber Security
New College Lanarkshire
Motherwell 2023.10 - 2025.02
Higher -
Braidhurst High School
Motherwell 2018.08 - 2024.06
Skills
- Excellent Time Management Skills
- Exceptional Communication Skills
- Excellent Problem-Solving Skills
- Strong Team Working Skills
- Advanced Technical Skills
- High Adaptability
References
Available upon request.
Accomplishments
- JBR Foundation Charity Project
- Sarwar Foundation Charity Project
- Mental Health Ambassador
Timeline
Security Officer
G4S
2025.05 - 2026.03
Sales Assistant / Department Lead – Tobacco & E-Cigarettes
Premier Holytown
2025.01 - Current
Bachelor of Science - Computing Science
Heriot-Watt University
2024.09 -
Sales Assistant
Nisa Local
2023.11 - 2025.12
HNC - Cyber Security
New College Lanarkshire
2023.10 - 2025.02
Warehouse Assistant
Alliance Healthcare
2022.06 - 2023.12
Higher -
Braidhurst High School
2018.08 - 2024.06