
A Certified Microsoft Dynamics 365 Finance Functional Consultant Associate with over five years of progressive experience in the delivery of ERP Functional Consultancy (Microsoft Dynamics 365 FO ) within Finance, Operations, and Trade & Logistics across Financial Services, Retail, Healthcare, and non-profit organization.
Strong problem-solving and analytical skills to identify and resolve issues quickly and efficiently. Passionate about helping customers to maximize their investments in Microsoft Dynamics 365 Solutions and to ensure that their systems are running smoothly.
Worked on Digital transformation Project from Microsoft Dynamics 365 CRM 2011 to D365 CXM
• Supported evolution and delivery of Macmillan’s Technology portfolio including implementation and optimizations of digital products, platforms, systems, and infrastructure.
• To identify business requirements, document and communicate these requirements clearly and accurately for implementation of new developments and enhancements to existing systems.
•Partner with Architecture to engage with business stakeholders to identify and define technology change and assess impact of change.
• Ran workshops with stakeholders at all levels to investigate problems including root-cause analysis and to support stakeholders to develop ideas into concepts.
• Captured user requirements and defined user stories.
• Developed clear and accurate specifications to ensure that systems fully meet business requirements.
• Worked with external delivery partners (DXC Technology) throughout project lifecycle,
• Supported UAT and testing in relation to requirements and sign-off.