Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Abdulla Abdul Azeez

London

Summary

Driven Assistant Store Manager at Mouna's Kitchen, adept in problem-solving and team collaboration, significantly enhanced customer satisfaction and store efficiency. Skilled in customer service and engagement, expertly managed cash operations and implemented strategic displays, fostering a positive and secure environment for both staff and patrons. Over 3 years of hands-on experience in leading kitchen teams, ensuring food quality and safety, and optimizing operational efficiency in high-volume restaurant environments. Adept at inventory management, cost control, and maintaining high standards of cleanliness and organization. Proven ability to train and develop staff, improve kitchen workflows, and enhance customer satisfaction through exceptional culinary skills and effective team collaboration. Committed to upholding the highest standards of food safety and hygiene, and passionate about delivering excellent dining experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Mouna's Kitchen
01.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Customer Service: Ensuring with the front-of-house team to ensure timely and accurate order delivery, addressing any issues promptly to maintain customer satisfaction.
  • Responded to customer feedback and special requests, ensuring a positive dining experience for all patrons.
  • Created and maintained safe and secure work environments for employees.

Restaurant Team Member

Karapincha
01.2022 - 12.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Cleanliness and Sanitation:

  • Maintained cleanliness and organization of the dining area, including setting and clearing tables, sanitizing surfaces, and arranging seating areas.
  • Followed all health and safety regulations, including proper food handling, storage, and sanitation procedures.

Education

Bachelor of Arts - Business Administration And Management

University Of Greenwich
Greenwich, United Kingdom
07.2024

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Time Management
  • Multi Tasking
  • Team Work

Certification

  • Food Safety Level 2 Certification

Food Standards Agency

  • Food Allergy And Intolerance Training Certification

Food Standard Agency

  • First Aid And CPR Certification

Additional Information

Passionate about culinary arts and committed to delivering exceptional dining experiences through innovative and high-quality cuisine.

Languages

Malayalam
Native language
English
Upper intermediate
B2
Arabic
Intermediate
B1
Hindi
Intermediate
B1

Timeline

Assistant Store Manager

Mouna's Kitchen
01.2023 - Current

Restaurant Team Member

Karapincha
01.2022 - 12.2022

Bachelor of Arts - Business Administration And Management

University Of Greenwich
Abdulla Abdul Azeez