Abdulkadir Almeteeri
London,UK
Summary
I have gained valuable experience working in various customer faced roles throughout my life, these positions have honed my ability to deliver exceptional customer service, manage time efficiently and work effectively whether its in a team or alone. Working various positions while also managing my own freelance work has taught me how to manage pressure while always delivering exceptional work with ease while always maintaining a positive atmosphere. I am eager to leverage these skills in order to provide outstanding service in my future endeavors.
Overview
5
5
years of professional experience
Work history
Freelance Computer Technician
Self Employed
05.2021 - Current
- Communicate with clients in order to help plan to build a computer system that meets their needs in regard to budget and purpose.
- Order components and assemble systems within a designated timeframe while ensuring all builds meet the highest possible standard.
- Install de-bloat software and overclock systems prior to shipping to ensure the best performance for clients.
Shift Manager
Yifang Fruit Tea
06.2023 - 11.2025
- Supervised daily operations and supported smooth shift transitions in a fast paced boba tea environment
- Suggested popular and personalized drinks for each customer, helping boost daily sales and encouraging repeat business
- Led and motivated team members to maintain high standards of customer service and efficiency
- Resolved customer issues and complaints professionally to ensure satisfaction and repeat business.
- Trained new staff on company procedures, product knowledge and health and safety protocols..
Retail Assistant
Zara
10.2022 - 06.2023
- Delivered exceptional customer service, assisting customers with product selection and inquires.
- Assisted in merchandising including stock replenishment, inventory management and product displays..
- Supported sales targets through effective communication and upselling.
- Handled transactions accurately and efficiently using the point of sale (POS) system
Barista
BaxterStorey
11.2021 - 09.2022
- Provided excellent customer service ensuring a welcoming and positive experience for all customers
- Maintained cleanliness and organization of the cafe at all times.
- Prepared and served a variety of high quality coffees, teas and food items according to company standards .
- Managed inventory by restocking supplies and taking weekly inventory stock checks.
Education
Level 3 - Computer Science
Newham Collegiate Sixth Form
09.2020 - 6 2022
GCSEs - undefined
Lister Community School
09.2015 - 6 2020
Skills
- Customer Service & Communication
- Espresso machine use/coffee creation
- Conflict Resolution & Problem Solving
- Teamwork & Collaboration
- Basic Tech Proficiency (POS systems, Microsoft Office)
- Sales Support & Upselling
- Adaptability in Dynamic Environments
- Time Management & Multitasking
- High Standards of Hygiene & Safety Compliance
References
References available upon request
Timeline
Shift Manager
Yifang Fruit Tea
06.2023 - 11.2025
Retail Assistant
Zara
10.2022 - 06.2023
Barista
BaxterStorey
11.2021 - 09.2022
Freelance Computer Technician
Self Employed
05.2021 - Current
Level 3 - Computer Science
Newham Collegiate Sixth Form
09.2020 - 6 2022
GCSEs - undefined
Lister Community School
09.2015 - 6 2020