Abdulkadir Abow
London
Summary
I am a friendly and motivated individual with a strong interest in IT and a willingness to learn and develop new skills. Originally from Norway, I have travelled to over 20 countries, which has helped me become adaptable and open-minded. I speak multiple languages and enjoy networking, building positive relationships and contributing to environments where I can learn, grow and add value.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
IT support assistant
Harris Federation Schools
London
06.2023 - Current
- Assisted with troubleshooting hardware and software issues for staff and students across school computer systems.
- Provided friendly support to staff and students, explaining technical solutions in a clear and helpful way.
Administrative Assistant
Northbridge Office Solutions
London, Derry City and Strabane
10.2021 - 05.2023
- Provided administrative support including managing emails, organising documents and maintaining spreadsheets using Microsoft Office.
- Supported colleagues with daily office tasks and ensured work was completed accurately and on time.
Customer Service Assistant
Tesco
London
07.2019 - 09.2021
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
Education
BTEC - BTEC LEVEL 3 IT / Computer Science
Sir George Monoux
09.2016 - 07.2019
Skills
- Team building
- Technical Curiosity
- Coding Specialist
- Adaptability
- Cross-Cultural Communication
- Problem Analysis
- Professional Networking
Certification
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Associate
Languages
English
Proficient (C2)
Norwegian
Advanced
Swedish
Upper intermediate
Timeline
IT support assistant
Harris Federation Schools
06.2023 - Current
Administrative Assistant
Northbridge Office Solutions
10.2021 - 05.2023
Customer Service Assistant
Tesco
07.2019 - 09.2021
BTEC - BTEC LEVEL 3 IT / Computer Science
Sir George Monoux
09.2016 - 07.2019