Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abdulhalim A. Abdullahi

London,UK

Summary

Dedicated IT professional with experience in technical troubleshooting, hardware installation, and problem-solving. Proficient in operating system knowledge and understanding networking concepts, including Ethernet switches setup and Cisco systems. Committed to leveraging skills to enhance organisational efficiency and support technological advancements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Onsite technical support

Valley Floors and Tiles
London, UK
09.2024 - Current
  • Provided efficient IT support, enhancing company productivity.
  • Facilitated seamless operations by providing timely IT support to colleagues
  • Supported daily operations by resolving hardware, software and network issues
  • Managed IT infrastructure, including workstations and point-of-sale systems
  • Provided training and support for employees on IT systems and CRM tools

IT repair technician

HI Tech Systems
London, UK
04.2023 - 07.2024
  • Repaired common computer problems
  • Followed technical documentation for accurate installation, maintenance and repair work
  • Installed new software for users and monitored version and patch update requirements
  • Answered user questions about hardware and software operation to help resolve problems
  • Provided exceptional customer service to customers

Education

Bachelor of Science - BSc (Honours) Computing and IT (1st year student)

The Open University
Milton Keynes
02.2025 -

Skills

  • Technical troubleshooting
  • Hardware installation
  • Problem-solving
  • Operating system knowledge
  • Understanding networking concepts
  • Ethernet switches setup
  • Knowledge of Cisco systems
  • Cloud computing (primarily Azure)
  • Python scripting
  • Basic Powershell scripting

Certification

  • AZ-104 (Azure Administrator Associate)
  • CCNA (Cisco Certified Network Associate)
  • CompTIA Network+
  • CompTIA A+
  • AZ-900 (Azure fundamentals)
  • AI-900 (AI fundamentals)
  • MS-900 (Microsoft 365 fundamentals)
  • CCNP (In progress)
  • AZ-700 (In progress)

Timeline

Bachelor of Science - BSc (Honours) Computing and IT (1st year student)

The Open University
02.2025 -

Onsite technical support

Valley Floors and Tiles
09.2024 - Current

IT repair technician

HI Tech Systems
04.2023 - 07.2024

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Abdulhalim A. Abdullahi