Abdul Basit Razzaq
Luton,Central Bedfordshire
Overview
3
3
Languages
2026
2026
years of professional experience
Work history
Sales and customer service representative
Sunglass Hut
Covent Garden, Camden
- Provided exceptional service to a diverse range of customers, adapting communication and sales techniques to meet individual needs.
- Demonstrated resilience and adaptability by performing effectively in a demanding, target-driven retail environment.
- Consistently converted customer inquiries into sales through expert product recommendations and a consultative sales approach.
- Balanced multiple customer interactions simultaneously without compromising service quality or attention to detail.
- Played a key role in maintaining a premium retail environment through high visual standards and attention to detail, enhancing the overall customer experience.
- thrived in a fast-paced retail environment, maintaining exceptional service and sales performance during busy trading periods
- Built customer trust through active listening, patience, and a commitment to finding the right solution.
Sales and customer service representative
Ray-Ban
Covent Garden, Camden
05.2025 - 12.2025
- Consistently exceeded sales targets through a consultative sales approach, earning Top Salesperson of the Month recognition on multiple occasions.
- Delivered exceptional customer service by building strong relationships, understanding customer needs, and providing tailored eyewear and lens recommendations
- Demonstrated expert product knowledge across Ray-Ban collections, confidently advising customers and maximising sales through effective up-selling and cross-selling.
- Built lasting customer loyalty by providing a professional, personalized shopping experience, resulting in high levels of customer satisfaction and repeat business.
- Maintained excellent visual merchandising standards, processed transactions accurately, and worked collaboratively with the team to achieve store performance goals.
Restaurant waiter/ management
Toros Steakhouse
Luton, Bedford
03.2024 - 08.2024
- Enhanced customer dining experience by providing top-notch service.
- Maintained detailed knowledge of menu items to provide recommendations.
- Worked effectively under pressure during peak hours, ensuring timely services.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Conducted inventory checks regularly to maintain stock levels.
Warehouse worker
John Lewis & Partners
Milton Keynes, Bedford
09.2023 - 01.2024
- Verified incoming shipments against invoices and purchase orders, ensuring accuracy and resolving any discrepancies.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Packed orders accurately to prevent damages during transit.
- Conducted forklift operations for safe and timely transport of goods.
- Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
Education
level 3 - enterprise
luton sixth form college
Lutonarabic language
al fusa
egyptSkills
- Strategic problem-solving and analytical thinking
- Commercial awareness and business acumen
- Excellent written and verbal communication
- Project planning and time management
- Adaptability and continuous learning
- Leadership and initiative
- Cross-cultural communication
Languages
English
Native
Arabic
Elementary
Urdu
Advanced
Timeline
Sales and customer service representative
Ray-Ban
05.2025 - 12.2025
Restaurant waiter/ management
Toros Steakhouse
03.2024 - 08.2024
Warehouse worker
John Lewis & Partners
09.2023 - 01.2024
Sales and customer service representative
Sunglass Hut
level 3 - enterprise
luton sixth form college
arabic language
al fusa