Abdulaziz Almanjawik
Barista
London
Summary
Proven performer with extensive experience in beverage preparation and customer service, showing hospitality, patience and hard work at ever task. Excelled in handling high-volume events and maintaining meticulous cash management, showcasing strong multitasking and hospitality skills. Managed high end restaurant in times of unexpected business, with short staff, was able to supervise and make sure everything ran smoothly. Achieved positive feedback through exceptional service, underscoring a commitment to customer satisfaction and operational excellence. Bartender with knowledge of coffees and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
1
1
year of professional experience
Work History
Bartender (Non - Alcoholic)
Bursa Restaurant
09.2023 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Managed drink making and serving on unexpected busy days where we were understaffed
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cashier
ICELAND
01.2024 - 04.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
St Charles Sixth Form College
Ladbroke, United Kingdom 04.2001 -
Skills
Beverage Preparation
Hospitality
Payment Processing
Suggestive Selling
Food Service
Working under pressure
Strong multitasking
Customer service expertise
Handling Difficult Customers
Languages
Arabic, English
Native language
Availability
Weekends - any time
Wednesdays - any time
Other week days - after 4pm
Maximum 3-4 days a week
Timeline
Cashier
ICELAND
01.2024 - 04.2024
Bartender (Non - Alcoholic)
Bursa Restaurant
09.2023 - Current
High School Diploma -
St Charles Sixth Form College
04.2001 -
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