Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Interests
Timeline
Generic
Abdul Aslam Farooqui

Abdul Aslam Farooqui

IT Administrator
Northfield , Ealing,LND

Summary

Methodical IT Administrator with [3] years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Seasoned System Administrator with [2]-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [IT /Network Administrator] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

IT Administrator

SELECTFASHION LTD
10.2021 - Current
  • Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
  • Achieved faster network connectivity by installing high-performance routers, switches, and access points.
  • Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Evaluated software products to determine compatibility with existing systems.
  • Identified and resolved network congestion issues and bottlenecks.
  • Diagnosed and resolved hardware and software issues.
  • Planned and implemented upgrades to system hardware and software.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Installed and configured network printers and other peripheral devices.
  • Researched and recommended new technologies and strategies for improving system performance.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Implemented and maintained virtual private networks.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Contributed to business continuity efforts by maintaining up-to-date documentation of all IT infrastructure components and configurations.
  • Established strict access controls based on role-based policies, enhancing organizational compliance standards.
  • Reduced company downtime by proactively managing server backups and disaster recovery planning.
  • Implemented virtualization technologies to optimize resource utilization across multiple servers for cost savings.
  • Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
  • · Working with clients having versatile businesses and supporting their Network and IT Infrastructure
  • · Desktop/Laptop hardware and software support for user
  • · Remotely supporting users and troubleshooting
  • · Active Directory and Server 2012/2016 Support for DNS and DHCP
  • · Cabling, patching, trunking and networking
  • · Developing and maintaining the IT infrastructure that supports the on-going needs of the department
  • · Working with G-suit and Office365 to manage users, rules, groups and filters
  • · Pushing software from servers
  • · To run codes for JET excel sheets.
  • · Working on Cisco ASA Firewalls.
  • · Maintains SQL server and Servers 2013and 2016.
  • · Monitoring Database and servers performances
  • · Maintain Administrator part of Microsoft Dynamics NAV 2013 and 2018.

Network Engineer

Wipro Technologies Ltd
06.2018 - 09.2021

Working in LAN (As L1 Network Engineer) from past 14 months still working.

As a network administrator am responsible for the maintenance of Computer Networks and solving any problems that may occur with them. In which I performs deployment, configuration, maintenance and monitoring of active network equipment responsible for providing network administration and support, security and LAN.

  • PROJECT 2 :Novartis (USA)(LAN)

Novartis is a global healthcare company based in Switzerland that provides solutions to address the evolving needs of patients worldwide.

Novartis Pharmaceuticals Corporation researches, develops, manufactures & markets innovative prescription drug treatments for diseases and conditions.

Roles

  • How to check Network setup and Firewall rules in AWS.
  • Configuring Cisco switches, routers and wireless devices and troubleshooting the issues related to LAN and Wireless side.
  • Participate in all aspects of day-to-day operations of the team, including monitoring, problem solving, configuration, and implementation efforts of any small and large projects with an emphasis on operational excellence.
  • Successfully carrying out newer site implementation and End of life projects in timely manner.
  • With proper planning and scheduling, includes commissioning and decommissioning activities.
  • Supporting customer’s LAN and Wireless infrastructure, which include equipment – Cisco switches 6500, 4500, 3850, 3700 and 2960x, Cisco WLC 5508, Cisco access points 11xx, 26xx, 37xx, Cisco prime, HP NNMi.
  • Configuring and troubleshooting of VLAN switching, STP, VTP, HSRP, Ether-channels, OSPF, DHCP, DNS, static routes.
  • Troubleshooting and resolving the network connectivity issues within SLA.
  • Preparation of network diagrams using Visio.
  • Preparing daily reports and handover to the project manager and team regularly.
  • Closing the cases if the fault gets recovered, by getting confirmation from the customer via telephone or mail.
  • PROJECT 2 : With in Novartis, (L1 & L2) Network Engineer

Worked for 10 months

With the Help of Bluecat Tool.

. L1 Task Work Flow:

1. Based on DNS, Static and DHCP.

2. Used to monitor the queue, email and work on tickets.

3. Monitor the network and servers.

4. Used to handle the activities.

5. As per the user requirement have to Register, De –Register IPs as Static or DHCP with Bluecat tool or with NS update manually login into servers and do IP Updating , Deletion , Deletion of Text Record and Adding Aliases (Cname).

6. Recently Alcon moved from Novartis so worked in moving servers from Novartis to Alcon.

L2 Task Work Flow:

· Working in a 24x7 shifts as part of monitoring the network and servers infrastructure which includes, over 110+ servers monitoring with HPNNMi.

· As a Network Engineer I should handle first point escalation for all technical and process issues and provide technical subject matter expertise wherever required. · Prepare weekly and monthly status reports of Work Orders / Incidents / CRQ’s.

· Resolve network issues on as per the requests.

· Configuration of IP space management and allocation with VitalQIP Tool. ·Configuring Delegations, Forwarders, and DHCP template options (43 and 150).

· Create and implement changes for the installation of Bind Upgrades, IPAM Product Installations/Upgrades/Patches.

· Monitor and Manage RunIP appliances through the RunIP management station.

· Creating Subnets and finding right subnet value from existing subnets and adding into VitalQIP as per requirement.

Project (Packaging and SCCM with in Novartis as L1) Worked for 5 months

Work Flow:

Ø Used to Create Simple and Medium Packages with PowerShell with help of simple SQL commands.

Ø Tools used for SCCM (SCCM Console , Client center , Snow Tool)

Ø Monitoring Incidents and give resolution as per the issue.

Ø Daily task used to do health check for SCCM Client Health.

Ø Used to deploy the packages with SCCM tool on servers.

Ø Importing and Exporting the packages from Novartis server to Alcon.

Ø With the help of SCCM we used to create a mirror copy of Packages in Alcon infrastructure.

Storage Administrator

Wipro Technologies Ltd
03.2016 - 06.2018

Project 1: DELL EMC Storage (Worked as L1 and L2 for 2 years).

Organization : DELL EMC from March 2016 to June 2018 (2 Years)

Designation : Technical Support Engineer

Customers Supported: All over World

As a Technical Support Engineer am responsible for Troubleshooting of computer software related issues by taking the remote access of end users computer and providing unlimited technical support to them.

Roles Storage (NAS and SAN)

  • Storage Architecture: SAN, NAS
  • Daily monitoring of storage Arrays, Performing Health check on SAN devices in the environment and co coordinating with onsite engineers in case of any failure through mail or calls.
  • Handling the request from client to manage the storages devices.
  • As storage administrator got good experience in META Creation, Mapping , Zoning , Masking and Data Replication(BCV & SRDF)
  • Configuring and managing the Broadcast and Cisco switches using CLI.
  • Trouble shooting of zoning issues and doing switch Health checks.
  • Assigns LUNS to Windows and Linux from EMC expansion of LUN size by means of creating META LUN for V-MAX and DMAX.
  • Handling Incidents to space Increase performance.

Overview L1 Task:

  • Proficient in handling escalated calls and providing technical support to end user
  • Troubleshoot the problem by taking Remote access of the client computer.
  • Dealing with NAS and SAN architecture, Hosts connectivity and Data mover (Servers health)
  • Worked on both SAN and NAS as well Unified Arrays of DELL EMC.
  • Before upgradation and post upgradation used to check for the status of the storage array to ensure everything is good.
  • Got Customer Satisfaction Reviews based on my work completion in a timely manner.
  • Team: GTS_India Connectivity Period: March 2017 – Till now
  • My basic responsibility is to resolve Dial Home issues of DELL EMC Storage Arrays(VNX, Clariion, Celerra, Symmetrix) as well as EMC Secure Remote Servers (ESRS) issue of ‘Missing’ or errors.
  • Role:
  • Working as a Dialhome fix engineer for EMC Storage arrays as well as fixing issues of EMC Secure Remote Servers.
  • Worked with Call home issues of SP’s with the help Linux commands.
  • Worked on Missing Gateway Servers with Linux commands
  • Working with Client Side experts for better understanding of critical issues and update them internally over to my team for knowledge.

Handling Customer queries over email and phone as well as remote desktop support

Education

Master of Science - Cybersecurity

University of Hertfordshire
Hatfield, United Kingdom
09.2021 - 09.2023

Bachelor of Science - Computer Science

Al Habeeb College of Engineering And Technology
Jawaharlal Nehru Technology Hyderabad
09.2011 - 07.2015

Skills

Patch management

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Accomplishments

  • Professional Certification Professional & Technical Skills
  • CCNA (Routing & Switching). Due to lockdown schedule the exams in July.
  • Certified in Wipro CATAPULT for Networking Troubleshooting, AWS, Linux.
  • Certified in ISM V3.0 Information Storage Version3 (EMCISA) in 2016 for DELL EMC/Pearson VUE.
  • Windows Server 2019 Administration
  • · MCITP - Microsoft Certified IT Professional (Training)



Additional Information

Professional & Technical Skills

· Networking

· Switching

· Routing

· Network Security

· Dell EMC Storage

· Cybersecurity

· Data Base Administration (DBA+RAC)

· WAN/LAN/WLAN Administration

· Office365, Microsoft Azure

· Malware/Antivirus

· WebEx Administration

· AWS

· Dynamics NAV 2013 , 2018


Personal Skills

· Confident, Creative

· Careful and precise

· Decision Maker

· Flexible & Adaptable

· Positivistic, Punctual

· Relationship Building

· Teamwork

· Verbal & Written Communication

Operation Systems

  • Linux and Shell Scripting (@ Orbit Institute) (Preparing for exam to get certified on Red Hat Linux).
  • Windows98
  • Windows 2000, 2003,2007,2008
  • Windows XP
  • MAC Book.

Certification

• Certified in ISM V3.0 Information Storage Version3 (EMCISA) in 2016 for DELL EMC/Pearson VUE.

Interests

Security of Operations Level 1

AWS Advance Networking

Networking

Timeline

• CCNA (Routing & Switching

01-2024

• Windows Server 2019 Administration

09-2023

IT Administrator

SELECTFASHION LTD
10.2021 - Current

Master of Science - Cybersecurity

University of Hertfordshire
09.2021 - 09.2023

Network Engineer

Wipro Technologies Ltd
06.2018 - 09.2021

• Certified in Wipro CATAPULT for Networking Troubleshooting, AWS, Linux.

06-2018

• Certified in ISM V3.0 Information Storage Version3 (EMCISA) in 2016 for DELL EMC/Pearson VUE.

09-2016

Storage Administrator

Wipro Technologies Ltd
03.2016 - 06.2018

Bachelor of Science - Computer Science

Al Habeeb College of Engineering And Technology
09.2011 - 07.2015
Abdul Aslam FarooquiIT Administrator