ABDUL RAHIMAN ANSAB A T
London
Summary
Dedicated and empathetic Healthcare Specialist with a strong foundation in patient care, health education, and basic medical procedures. Demonstrated ability to deliver excellent customer service, manage healthcare operations, and collaborate effectively with multidisciplinary teams. Adept at problem-solving, adaptable in dynamic environments, and committed to promoting patient well-being and health literacy. Seeking to contribute expertise and interpersonal skills to a healthcare specialist role.
Overview
7
7
years of professional experience
Work History
Healthcare specialist
BOOTS UK
London, United Kingdom
04.2024 - 08.2025
- Support the Retail Store Manager in devising and executing plans to draw in customers
- Oversee day-to-day customer service activities, including sales procedures, order processing, and payment handling
- Keep tabs on the advancement of short-term and long-term goals on a weekly, monthly, quarterly, and yearly basis
- Manage and uphold the store's inventory levels
- Assess the performance of employees and pinpoint recruitment and training requirements
Customer service advisor
Boots uk
London
04.2022 - 03.2024
- Guided customers through troubleshooting process with patience and clarity.
- Improved customer satisfaction by promptly addressing queries and complaints.
- Handled high volume of calls daily for faster issue resolution.
Marketing manager
Shimako International Private limited
Kasaragod
09.2019 - 12.2021
- Implemented SEO practices for improved website visibility.
- Administered budget planning, guaranteeing cost-effective operations in the department.
- Conducted market research, identifying emerging trends and opportunities.
- Devised product launch plans for successful market entry and uptake.
- Analysed competitors' activities, keeping abreast of industry dynamics.
- Led team to drive customer engagement and loyalty.
Marketing Executive
Shimako International Private Limited
Kasaragod
09.2018 - 08.2019
- Assisting the Marketing Manager in accomplishing planned tasks
- Generating and publishing blog entries and articles on the company's website and social media platforms
- Compiling comprehensive reports on marketing campaigns using data analysis tools
- Identifying potential advertising avenues on radio or TV for products or services
- Overseeing the marketing database and handling email distribution
- Creating marketing collateral like pamphlets, newsletters, and posters
Education
Masters - Business Administration
COVENTRY UNIVERSITY
LONDONBachelors - Business Management
MANGLORE UNIVERSITY
A-Levels - Science
Chattanchal Higher Secondary School
Kasaragod, India03.2013
GCSEs - Science
Apsara Public School
Kasaragod, India03.2011
Skills
- Leadership
- Customer and sales focused
- Problem-solving
- Adaptability
- Medical ethics understanding
- Health literacy promotion
- Elderly care specialist
- Flexible in working shifts
- Healthcare leadership
- Healthcare systems navigation
- Multidisciplinary teamwork
- Empathetic communication
- Healthcare operations
Websites
Custom
I hereby affirm that the information above is accurate and true to best of my knowledge.
Languages
English
Upper intermediate
B2
Hindi
Upper intermediate
B2
Urdu
Upper intermediate
B2
Malayalam
Advanced
C1
Personal Information
Timeline
Healthcare specialist
BOOTS UK
04.2024 - 08.2025
Customer service advisor
Boots uk
04.2022 - 03.2024
Marketing manager
Shimako International Private limited
09.2019 - 12.2021
Marketing Executive
Shimako International Private Limited
09.2018 - 08.2019
Masters - Business Administration
COVENTRY UNIVERSITY
Bachelors - Business Management
MANGLORE UNIVERSITY
A-Levels - Science
Chattanchal Higher Secondary School
GCSEs - Science
Apsara Public School