Abdul Rafay
Rochdale,Greater Manchester
Summary
SIA licensed door supervisor with one year of experience in security services across various events, including football matches, festivals, and concerts. Proficient in crowd management, access control, conflict resolution, and emergency response. Demonstrates reliability and professionalism in fast-paced environments while ensuring safety standards. Available for flexible scheduling, including nights, weekends, and public holidays.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Event Security Officer
Impax Security
Manchester
06.2025 - Current
- Provided professional security at football matches, festivals, concerts, sporting events, and retail locations.
- Controlled access by checking tickets, identification, and accreditation.
- Conducted bag searches in accordance with venue security procedures.
- Monitored entrances, exits, restricted areas, and emergency escape routes.
- Managed large crowds while maintaining a safe and welcoming environment.
- Responded promptly to incidents, disturbances, and emergency situations.
- Applied conflict management and de-escalation techniques to resolve difficult situations professionally.
- Worked closely with supervisors, event organisers, police, and emergency services.
- Enforced venue rules, health & safety policies, and company procedures.
- Completed detailed incident reports and maintained accurate security records.
- Delivered excellent customer service while maintaining a professional appearance at all times.
Front of House Team Member - Part Time
Chunky Chicken
Rochdale, Greater Manchester
05.2025 - 02.2026
- Delivered excellent customer service in a busy, fast-paced environment.
- Handled cash and card transactions accurately.
- Worked effectively within a team to meet customer demands.
- Resolved customer queries professionally and courteously.
- Followed company procedures and health & safety regulations.
- Demonstrated reliability, punctuality, and the ability to work under pressure.
Education
Master of Science - Computer Science and Technology
Ulster University
Manchester01-2026
Skills
- Event and festival security
- Crowd management and access control
- ID and ticket verification
- Conflict resolution and de-escalation
- Physical intervention techniques
- Incident reporting and emergency response
- Patrolling and safety compliance
- Customer service excellence
- Risk awareness and teamwork
Certification
- SIA Door Supervisor Licence (Active)
- Emergency First Aid at Work (Level 3)
- ACT Security Awareness Training
- ACT eLearning Certificate
- Fire Safety Awareness Training
- Food Hygiene Certificate
- Google Project Management Certificate
- Meta Front-End Developer Certificate
Timeline
Event Security Officer
Impax Security
06.2025 - Current
Front of House Team Member - Part Time
Chunky Chicken
05.2025 - 02.2026
Master of Science - Computer Science and Technology
Ulster University