ABDUL MUHITH
Forest Gate
Summary
Reliable and customer-focused professional with strong experience across retail, transport, and security environments. Proven ability to deliver excellent customer service, manage teams, and maintain high safety and operational standards in fast-paced settings. Skilled in handling customer enquiries, resolving issues calmly, and working efficiently under pressure. Flexible, punctual, and committed to creating a positive experience for customers while supporting team success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
TFL Bus Driver
Arriva Bus London Ltd
London
2024.01 - Current
- Delivered high levels of customer service in fast-paced public environment
- Communicated clearly with passengers regarding routes, delays, and diversions
- Ensured passenger safety and comfort at all times
- Maintained strict adherence to schedules and company procedures
- Handled challenging situations professionally and calmly
TFL Bus Driver
Stagecoach Bus London Ltd
London
2022.10 - 2023.12
- Provided excellent customer service and assistance to passengers
- Managed time effectively to meet strict transport schedules
- Maintained safety standards and compliance with company procedures
- Responded to customer queries and resolved issues efficiently
Sales Assistant / Produce Section Leader / Chilled Department Manager
Asda Supermarket Ltd
London
2021.10 - 2022.10
- Led and supervised team, including training and rota management
- Maintained high store standards, merchandising, and stock presentation
- Ensured compliance with food safety, health & safety, and legal requirements
- Managed deliveries, stock levels, and waste to meet sales targets
- Delivered excellent customer service and handled customer inquiries
- Managed POS systems, promotions, and in-store pricing
Home Delivery Coordinator/ Frozen Department Manager
Iceland Frozen Supermarket Ltd
London
2018.10 - 2021.09
- Coordinated home delivery operations and managed delivery drivers
- Organised customer orders and ensured timely, accurate deliveries
- Supervised and trained staff to maintain strong team performance
- Handled cash transactions and maintained financial accuracy
- Maintained health & safety standards and data protection compliance
- Managed stock, waste, and promotional changes
Door Supervisor/ Supervisor St Pauls Cathedrals Church
Axis Security/SIA Badge Holder
London
2018.11 - 2019.10
- Supervised security teams and ensured safety of public and premises
- Delivered strong customer service while maintaining secure environment
- Conducted patrols, CCTV monitoring, and security checks
- Managed incidents professionally and followed legal procedures
- Completed Fire Marshal and First Aid training
Education
Intermediate - ICT Engineering
New Vic Sixth Form College
London 2002.01 - 2003.01
GCSE equivalent - GCSE
Revitalise Year 11 Project
London 2001.01 - 2002.01
NVQ Level 1 - Business Administration
Sandra Robinson Group
London 2003.01 - 2005.01
Skills
- Customer Service & Customer Satisfaction
- Team Leadership & Staff Supervision
- Communication & Interpersonal Skills
- Cash Handling & POS Systems
- Problem Solving & Conflict Resolution
- Time Management & Reliability
- Stock Control & Merchandising
- Health & Safety Compliance
- Working Under Pressure
- Attention to Detail
- Flexibility & Adaptability
References:
Available upon request
Additional information:
- Full UK Driving License more than 3 year’s.
- Driver Qualification Card more than 3 years.
Certification
- Full UK Driving Licence (3+ years)
- Driver Qualification Card (3+ years)
- Flexible with shifts, including weekends and evenings
Timeline
TFL Bus Driver
Arriva Bus London Ltd
2024.01 - Current
TFL Bus Driver
Stagecoach Bus London Ltd
2022.10 - 2023.12
Sales Assistant / Produce Section Leader / Chilled Department Manager
Asda Supermarket Ltd
2021.10 - 2022.10
Door Supervisor/ Supervisor St Pauls Cathedrals Church
Axis Security/SIA Badge Holder
2018.11 - 2019.10
Home Delivery Coordinator/ Frozen Department Manager
Iceland Frozen Supermarket Ltd
2018.10 - 2021.09
NVQ Level 1 - Business Administration
Sandra Robinson Group
2003.01 - 2005.01
Intermediate - ICT Engineering
New Vic Sixth Form College
2002.01 - 2003.01
GCSE equivalent - GCSE
Revitalise Year 11 Project
2001.01 - 2002.01