ABDUL MANAN

Worked as “Warehouse & Logistics Coordinator” in Uneek Forwarding Ltd with the responsibilities of,

• Managing warehouse operations, ensuring efficient inventory control, storage, and dispatch of goods.
• Coordinating container deliveries, overseeing the offloading and loading of shipments to meet tight deadlines.
• Ensuring accurate documentation and compliance with customs and shipping regulations.
• Collaborating with freight forwarders, transport providers, and warehouse staff to streamline logistics processes.
• Monitoring stock levels and implemented inventory management strategies to optimize space and efficiency.
• Maintaining health and safety standards, ensuring a secure and organized warehouse environment.
• Utilizing logistics software and tracking systems to enhance shipment visibility and operational efficiency.

A competent professional in Office Administration with the responsibilities of,

• Proficient in handling the activities in coordination with the internal / external departments for smooth business operations.
• Coordinating with the clients to answer all the queries and ensure complete customer satisfaction.
• Acting as a primary point of contact between client & the employer through proper communication.
• An effective communicator with excellent interpersonal, analytical & relationship management skills.
• Demonstrated skills in relationship management coupled with expertise in handling top & confidential correspondence with clients.
• Capable of adopting new measures and understanding the changed circumstances for fast adaptability & ensuring implementation in the organization for its benefit.
• Monitoring/coordinating activities as appropriate and preparing internal reports for management.
• Proven abilities in providing comprehensive support for executive-level staff including scheduling meetings, traveling and managing all essential tasks.
• Overseeing administration activities including office facilities, transport facilities, security services & telephones.
• Maintaining a healthy & learning environment ensuring creative & operational development of employees.

Responsible for serving as the primary liaison between the sales department, marketing staff, senior managers and the rest of the company,

• Write precise and grammatically sound sales correspondence for clients.
• Performing a large volume of daily outbound calls to potential clients.
• Processing sales letters, proposals and contracts in a timely manner.
• Ensuring accurate, timely, and professional handling of all inquiries.
• Preparing and presenting month-end sales reports to senior managers.
• Distributing written messages from Senior Managers to sales staff.
• Monitoring sales orders to ensure timely scheduling and dispatch.
• Establishing productive and professional relationships with colleagues.
• Eliminating administrative barriers to improve sales office efficiency.

Worked in TOMS, Red Sea Mall Jeddah with the responsibilities of,

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Resolving customer issues to their overall satisfaction.
• Ensuring product quality and availability.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring a consistent standard of customer service.
• Maintaining stores to standards, including stocking.
• Completing tasks assigned by the general manager accurately and efficiently.

Worked as “ Sales Associate” in MANGO, Red Sea Mall Jeddah with the responsibilities of,

• Provided personalized customer support with style recommendations to enhance the shopping experience.
• Met sales targets through effective upselling, cross-selling, and product knowledge.
• Maintained trend-focused visual displays aligned with Mango’s brand identity.
• Supported daily store operations, including stock management and floor organization.
• Handled POS transactions accurately, ensuring smooth checkouts and returns.
• Collaborated with the team to drive sales and support promotional activities.

Worked as “ Sales Associate” in H&M, Red Sea Mall Jeddah with the responsibilities of,

• Provided exceptional customer service with personalized styling advice, enhancing customer satisfaction and loyalty.
• Consistently exceeded sales targets through strong products knowledge and effective upselling strategies.
• Supported visual merchandising by maintaining store aesthetics and aligning displays with brand guidelines.
• Collaborated with diverse teams to achieve sales goals and ensure smooth daily store operations.
• Handled cashier duties efficiently, processing transactions accurately while ensuring a smooth checkout experience for customers.
• Managed inventory, ensured stock availability, and minimized shrinkage through effective stock control.

Worked in Carrefour Showroom, Flamingo Mall Jeddah with the responsibilities of,

• Facilitate customers visit in Carrefour showroom.
• Be involved in stock control and management.
• Assisting shoppers to find the products they are looking for.
• Answering queries from customers.
• Giving advice and guidance on home appliance selection to customers.
• Responsible dealing with customer complaints.

My responsibilities were:

• Ensuring timely availability of merchandise in stores during seasonal events like Ramadan or Eid.
• Demonstrate and provide information on promoted products /services.
• Distribute product samples, brochures, flyers etc. to source new sale opportunities.
• Set up booths or promotional stand and stock products.
• Sell FRiENDi, Mobily & Virgin Mobile sim card plan and services to both individual and companies.
• Book and install new lines/circuits/bundles/services to meet established monthly quotas.
• Submit reports about the promotion activates to the management fill daily report and submit to head of promoters daily.