Abdul Majeed
Manchester,Greater Manchester
Summary
Experienced Car Detailer and Production Operative with a strong background in customer service and team collaboration. Demonstrates expertise in quality control, risk assessment, and time management, ensuring high standards of work and safety compliance. Proven ability to enhance customer satisfaction through effective communication and client engagement. Adept at multitasking and maintaining organisation in fast-paced environments. Career goal: to leverage skills in a dynamic role that values efficiency and customer-centric service. Dedicated individual with a solid foundation in customer service and teamwork, showcasing adaptability and initiative in various roles. Proven ability to communicate effectively and build rapport with clients, while consistently prioritising quality and safety in all tasks. Strong work ethic and commitment to achieving goals make for a valuable contributor to any team. Enthusiastic professional with knack for precision and care. Skilled in customer service and problem-solving, always ensuring clients are satisfied. Proven ability to work efficiently and uphold high standards of cleanliness and presentation. Strong communication and teamwork skills, making collaboration seamless and effective.
Overview
3
3
years of professional experience
Work History
Car Detailer
Motor Warehouse LTD
Manchester
02.2025 - Current
- Cleaned and detailed cars to a high standard
- Delivered friendly and efficient customer service
- Restored vehicles to optimal performance by performing detailed repairs
- Ensured customer needs were met professionally
- Identified customer needs through effective questioning, recommending suitable products
- Built exceptional customer satisfaction by delivering friendly service.
- Listened intently to customers to identify upselling opportunities.
- Resolved customer issues and complaints using quick-thinking problem-solving
- Followed brand guidelines to provide consistent customer experience.
- Verified and reviewed completed contracts to maximise customer satisfaction.
- Supported online sales initiatives by responding to enquiries and processing orders promptly.
- Increased profits by negotiating favourable terms and pricing.
- Facilitated a positive shopping experience by maintaining a tidy and inviting store environment.
Production Operative
Park Cakes Bakeries
Oldham
04.2023 - 02.2025
- Collaborated with fellow team members to reach set production targets.
- Kept production areas clean and obstacle-free to minimise risk of accident or injury.
- Checked item quality throughout production stages to prevent errors.
- Independently packaged and labelled items within tight deadlines.
- Packed and secured items for shipment without damage.
- Counted and confirmed products whilst packing, minimising errors.
- Kept in line with safety standards by wearing Personal Protective Equipment (PPE) as instructed in company manuals.
- Followed production schedule to achieve set time scales and quality standards.
- Cleaned machinery to maintain good health and hygiene standards.
- Collaborated with team members to achieve production targets, contributing to a cohesive and productive work environment.
- Adhered to health and safety protocols, reducing workplace accidents and promoting a culture of safety amongst colleagues.
- Attended training to keep up to date on safety standards, production regulations and company best practices.
- Packed finished items, marked boxes with customer details and transported to despatch..
- Moved materials to work areas and helped load production machinery.
- Conducted quality control inspections, identifying defects and taking corrective actions to uphold product standards.
- Maintained organisation and safety of workspaces with regular housekeeping work.
- Transported items safely and responsibly to minimise risk.
- Kept tools and equipment organised and in good working condition.
- Maintained accurate and updated records of work performed on day-to-day basis to inform management.
Education
Bachelor of Science - Sport Rehabilitation
University of Bolton
Bolton 2024 - Current
A-Levels - Health and Social Care
Oldham Sixth Form College
Oldham, OLD 2021 - 2023
GCSEs - GCSE's
Hatthershaw Technology College
Oldham, OLD 2015 - 2021
Skills
- Customer service
- Team collaboration
- Quality control
- Risk assessment
- Time management
- Effective communication
- Patience and tolerance
- Multitasking
- Quick learner
- Teamwork and collaboration
- Client engagement
- Strong communication
- Multitasking efficiency
- Team player
- Highly organised
- Speedy and efficient
- Warm personality
- Food hygiene standards
- Self motivated
- Positive attitude
- Efficient multitasking
- Active listener
Timeline
Car Detailer
Motor Warehouse LTD
02.2025 - Current
Production Operative
Park Cakes Bakeries
04.2023 - 02.2025
Bachelor of Science - Sport Rehabilitation
University of Bolton
2024 - Current
A-Levels - Health and Social Care
Oldham Sixth Form College
2021 - 2023
GCSEs - GCSE's
Hatthershaw Technology College
2015 - 2021