Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Abdul-Hameed

Reading

Summary

Energetic and skilled multitasking with great work ethic and good teamwork, problem solving and organisational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. I am eager to apply knowledge of project coordination and completion to achieve company goals, I am also dedicated to working hard to make positive contributions.

Overview

2026
2026
years of professional experience
1
1
Certification

Work history

Retail Security Officer

IKEA, Mitie
Reading, Berkshire
07.2025 - Current
  • Monitored customer activity and staff areas to prevent theft, fraud, and safety incidents in a high-volume retail environment.
  • Conducted regular floor patrols and CCTV surveillance, ensuring compliance with IKEA's security and health & safety policies.
  • Delivered excellent customer service by assisting shoppers with queries while maintaining a visible, approachable security presence.
  • Supported fire safety procedures, including evacuation drills and alarm testing.
  • Maintained accurate incident reports, daily logs, and security documentation in line with company standards.
  • Contributed to a safe and welcoming store environment, protecting both staff and customers.

Service Assistant

Screwfix
Reading, Berkshire
09.2023 - Current
  • Greeting customers and providing assistance with their enquiries.
  • Processing customer transactions at the checkout.
  • Handling customer orders and processing them accurately.
  • Working collaboratively with other team members and departments.
  • Handling cash transactions accurately and securely.
  • Resolving customer issues or complaints in a professional, timely manner.

Warehouse Operative

GIST
02.2025 - 06.2025
  • Accurately picked and packed goods according to customer orders using hand-held scanners
  • Worked in a fast-paced chilled environment to meet daily targets and performance KPIs
  • Ensured correct handling of perishable goods, maintaining high standards of hygiene and food safety
  • Operated pump trucks and other warehouse equipment safely and efficiently

Receptionist

365 Gym
Reading, Berkshire
  • Address member enquiries and concerns promptly and professionally.
  • Act as a friendly and helpful resource for members seeking assistance.
  • Greet members and guests with a warm and friendly attitude.
  • Assist with membership enquiries, sign-ups, and renewals.
  • Answer phone calls and respond to emails, providing accurate information.


Education

A-Levels -

Prospect School

Skills

  • Teamwork and Collaboration
  • Adaptability and Dependability
  • Computer skills
  • Telephone Etiquette
  • Customer Service
  • Time Management
  • CCTV monitoring & surveillance
  • Conflict resolution & de-escalation
  • Emergency procedures & evacuation drills

Certification

SIA Door Supervisor License

March 2025 - March 2028

Timeline

Retail Security Officer

IKEA, Mitie
07.2025 - Current

Warehouse Operative

GIST
02.2025 - 06.2025

Service Assistant

Screwfix
09.2023 - Current

Receptionist

365 Gym

A-Levels -

Prospect School
Abdul-Hameed