Summary
Overview
Work history
Education
Skills
Timeline
Generic

Abdul Hadi

Clydebank

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

2
2
years of professional experience

Work history

Black rooster peri peri

Front of house staff
Paisley , Scotland
05.2024 - Current
  • Supported team by demonstrating respect and willingness to help.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Applied positive customer service approach to increase satisfaction levels.


(REFERENCE:

EMAIL: waqas.ahmadkn13@gmail.com

PHONE N. 44 7845211567

Customer service representative

Aznav Enterprises Limited
Glasgow
11.2023 - 07.2024

Customer support/ Service

• Handled customer inquiries via phone, email, and chat, resolving issues quickly

• Assisted with product selection and tracking

• Kept track of stock coming in and out

• Maintained high levels of customer satisfaction through effective problem-solving

  • Ability to work individually and collaborate
  • Able to project myself in a courteous and professional manner

Brand ambassador

MSK Global
, UNITED KINGDOM
04.2025 - Current
  • Utilised excellent communication skills to articulate the benefits of the company's products or services effectively.
  • Conducted product demonstrations, resulting in heightened consumer interest.
  • Increased brand awareness for better market penetration through energetic and passionate promotion.
  • Worked closely with marketing teams to understand and uphold the unique selling proposition of each product and service promoted effectively.
  • Maintained an upbeat attitude whilst promoting the brand, creating a positive impression on potential customers.
  • Represented the brand by engaging with customers to promote sales and increase brand awareness, contributing to a higher % increase in event footfall.

(REFERENCE:

EMAIL: ahmad@mskglobal.org

Phone N. 44 7435221895

Education

Holyrood Secondary School

Skills

  • Time management
  • Communication skills
  • Research skills
  • Office equipment maintenance
  • SEO best practices
  • Content management systems
  • Shopify
  • Customer Service Support

Timeline

Brand ambassador

MSK Global
04.2025 - Current

Black rooster peri peri

Front of house staff
05.2024 - Current

Customer service representative

Aznav Enterprises Limited
11.2023 - 07.2024

Holyrood Secondary School
Abdul Hadi