Abdul Awwal
A,United Kingdom
Summary
Diligent Office Manager experienced in managing administrative operations and providing high-level executive support. Delivered effective office administration by leading high-performing clerical teams and building productive relationships with customers and suppliers. Focused on enhancing operational efficiency through strategic diary management, office maintenance, and HR operations.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Operational Administrator
Auxilium Services Ltd
Manchester
05.2025 - Current
- Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Managed client communications by answering phones and corresponding through email.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Managed client correspondence, order tracking and data communications.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
- Developed and maintained effective communication channels between departments, enhancing organisational workflow.
- Operational controller. Facilitated client interactions to address inquiries and resolve issues., Performed updates on software applications to ensure optimal functionality. and documents monitoring.
- Core Skills: Administrative operations, Office management, Client Relationship, Secretarial Support, Customer Support, Personal Assistance, Customer Engagement, Staff / Team Management, Team Collaboration.
Teacher
Shaukat Memorial High and Secondary School Swabi
Swabi, Pakistan
01.2019 - 06.2022
- Implemented effective teaching methods to support student development through collaborative learning, positive reinforcement, modelling, and explicit instruction.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Maintained trusting student relationships by providing both educational and emotional support to students.
- Observed and assessed student performance to identify areas requiring improvement.
- Developed teaching skills in school and college environments, delivering lessons to diverse student groups over 3 years.
- Managed various biological laboratory equipment, ensuring safety and accuracy during experiments.
Education
Master of Science - MSc Management
University of Huddersfield
Huddersfield01-2026
FSc - Pre Medical
Government Post Graduate College Swabi
Swabi01-2013
Certificate of Higher Education - Pre-Medical
Adina Model School Adina Swabi
Swabi, Pakistan01-2013
BS - Botany
University Of Swabi
KPK, Pakistan01-2017
Skills
- Administrative operations
- Office management
- Inventory management
- Client relations
- Customer service
- Customer interaction
- Secretarial services
- Personal support
- Team management
- Teamwork
Language Skills
English (Read, Write, Speak)
Advanced
C1
Urdu (Read, Write, Speak)
Advanced
C1
Pashto (Read, Write, Speak)
Proficient
C2
Certification
- Nebosh (Health and Safety Management)
- Iosh (Health and Safety Management)
Timeline
Operational Administrator
Auxilium Services Ltd
05.2025 - Current
Teacher
Shaukat Memorial High and Secondary School Swabi
01.2019 - 06.2022
Master of Science - MSc Management
University of Huddersfield
FSc - Pre Medical
Government Post Graduate College Swabi
Certificate of Higher Education - Pre-Medical
Adina Model School Adina Swabi
BS - Botany
University Of Swabi