Abdul Ahsan

• Analyzing financial data and market trends to provide insights and recommendations for business decision-making
• Conducting financial modelling, forecasting, and variance analysis to support budgeting and strategic planning processes
• Identifying key performance indicators (KPIs) and tracking metrics to assess business performance and profitability
• Generating reports and presentations to communicate financial analysis and findings to stakeholders
• Collaborating with cross-functional teams, such as finance, sales, and operations, to gather data and insights for analysis
• Conducting competitor analysis and market research to identify business opportunities and risks
• Assisting in development and evaluation of pricing strategies and profitability analysis
• Monitoring and evaluating financial impact of business initiatives, projects, and operational changes
• Identifying process improvement opportunities and implementing efficiency measures in financial analysis and reporting.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.

Delivered successful training to more than 10 employees during tenure, educating them on successful work processes and productivity strategies

• Designing and developing highly functional user interfaces using HTML, CSS, and JavaScript with meticulous attention to detail and user
• Supporting Product clean, well-documented code, applying industry-recognized design patterns and testing frameworks where applicable
• Supporting existing development team in developing and maintaining projects both internal and external for clients
• Developed databases that supported web applications and websites
• Integrated data from backend service and databases
• Worked as team lead to manage projects.
• Developed and implemented personalized client solutions using programming language expertise

• Perform security & data protection scrutiny by installing software patches and updating new versions
• Set up Microsoft desktop operating systems (7 / 8), Microsoft server operating systems, Microsoft
• Excel, SQL Server, Macintosh, Gmail
• Practice Support Desk environment and the use of associated Support Desk software & processes to diagnosis of desktops, applications, network, and infrastructure issues of network
• Collaborate with cross functional teams to improve overall systems and operational performance
• Worked in conjunction with the 3rd line team for tickets that require escalation after the appropriate due diligence
• Performed time to time analysis in network and workstations to reduce future problems and improved efficacy of system
• Achieved data recovery, increase understanding hand on experience on DNS / DHCP, TCP / IP plus backup obsolete products and refurbished defective parts to rectify hardware problems.

• Assisted Chief Operating Officer with daily operational functions
• Monitored multiple applications to keep track of all company inventory
• Responsible for supporting to staff regarding Windows, MS office, Outlook, Windows Server
• Installed, configured, tested, and maintained operating systems, application software and system management tools
• Managed and monitored all installed systems for highest level of availability and performed fault finding on Laptops, Desktops, Tablets, Phones and Printers
• Provided 1st and 2nd level technical support and troubleshooting to internal and external staff.

• Full redesign of existing websites to improve navigation, enhance visuals and strengthen search engine rankings
• Tested websites and performed troubleshooting prior to deployment
• Converted mock-ups into HTML, JavaScript, AJAX, and JSON
• Design, implementation and debugging applications and systems with security as a priority
• Implemented API integrations to a wide range of third parties.