Abdirahim Mohamed Noor

My passion for sales led me to an exciting opportunity at a dealership located in the Battersea Power Station, where I was eager to absorb myself in a new experience centered around my love for cars. Although I wasn't authorized to close sales myself, my role involved bringing potential customers to those who could, allowing me to sharpen my skills in customer engagement and encouraging relationships. This was a thrilling departure from my previous roles, as it combined my enthusiasm for automobiles with my interest in sales. However, as the dealership underwent structural changes, I faced the unavoidable decision of redundancy. With a heavy heart, I chose to embrace a new chapter by moving to Kenya, where I aimed to pursue my passion and tried to lay the groundwork for my future, exploring opportunities that aligned with both my professional aspirations and personal interests in my home country.

My experience at Calvin Klein opened the door to a new and exciting opportunity with a sister company located at the Battersea Power Station. While I was hesitant to leave behind my wonderful work friends and the supportive environment we had built, the prospect of a closer commute to work was too good to pass up. This new position allowed me to enhance my daily operations skills, where I was responsible for managing daily cash flow and ensuring that the shop floor was always organized and inviting for customers. I took pride in making sure that sizes were readily available for shoppers and that the stock room remained in impeccable order. Although it was bittersweet to part ways with my colleagues at Calvin Klein, this role not only enabled me to work more efficiently but also provided another chance to develop my expertise in a vibrant retail space while maintaining high standards of service.

• Logged daily activities and notable incidents during production shifts.
• Maintained team-oriented atmosphere with open communication and quick conflict resolution.
• Trained new hires and set up mentoring relationships to drive team performance.

Working as a supervisor at Calvin Klein was not only an incredible opportunity but also a chance to forge lasting friendships with my colleagues. The bond we developed as a team created a supportive work environment that made even the busiest days enjoyable. I often found myself putting in extra hours due to short staffing, which taught me the value of dedication and time efficiency in our fast-paced setting. As part of my responsibilities, I regularly handled cash flow at the beginning and end of each shift, ensuring accuracy and accountability. Together, we focused on reaching our daily conversion targets, collaborating closely to drive results while fostering a sense of camaraderie. This role taught me the profound impact of working within a great community—one where support, teamwork, and shared goals are paramount to both personal and professional success.

• Managed daily operations to increase productivity.
• Oversaw inventory management to avoid any shortage or excess stock issues.
• Trained new hires and set up mentoring relationships to drive team performance.
• Worked closely with management to manage staff levels and allocate resources for production plans.

When I first started my job as a sales associate, I was eager to learn the ropes and immerse myself in the fast-paced retail environment. However, shortly after I joined the team, my manager left the company, creating a significant gap that was difficult to fill due to the company's structure. Recognizing the need for strong leadership, I was unexpectedly promoted to supervisor, a role that required me to swiftly adapt and take charge of my new responsibilities. This experience was both challenging and rewarding; I found myself stepping up to the plate, demonstrating my strong work ethic and time efficiency while managing the team's dynamics. I approached each task with seriousness and enthusiasm, relishing the opportunity to get the job done and support my colleagues. This pivotal moment not only solidified my commitment to hard work but also fuelled my new passion for sales, a field that I have come to deeply appreciate.

• Managed shift schedules to ensure optimal staffing levels at all times.
• Improved customer satisfaction rates by promptly addressing and resolving concerns.
• Provided training for new staff members, improving their job performance.
• Developed employee rosters to ensure fair distribution of work hours and responsibilities.