Abdikarim Elmi
Cerner Implementation Trainer
London
Summary
Dedicated EPR Trainer with over 5 years of experience delivering top-notch training programs to diverse groups. Adept at creating engaging and interactive learning experiences that lead to measurable results. Skilled in simplifying complex concepts and processes to ensure optimal comprehension and retention. My biggest achievement is consistently receiving glowing feedback from trainees and achieving significant improvements in their performance. My best qualities include strong communication skills, adaptability, and a passion for helping others succeed.
Overview
5
5
years of professional experience
Work History
EPR Implementation Trainer
University Hospitals Coventry and Warwickshire
Coventry
09.2023 - 08.2024
- Training and mentoring 10,000+ staff members, closing employees’ skill gaps as a result
- Chairing and attending meetings alongside the clinical department leads to discuss process improvements
- Cooperating with clinical staff to deliver high quality training sessions to end users, meeting all KPIs
- Ensuring the SME testing is correct by liaising with staff in pharmacy, inpatient and theatre workstreams
- Reporting to senior management to raise test issues and change requests of end users
- Executing other tasks including developing future workflow state sheets, creating eLearning materials, managing the live booking system, migrating data, producing guides and supporting staff when needed
Credentialed Clindoc Epic Trainer
Guy’s and St Thomas Hospital
09.2022 - 08.2023
- Created user-friendly training materials like manuals, quick guides, and online tutorials for over 40,000 staff members
- Adapted training content to suit the needs of different departments and workflows
- Worked with experts and IT teams to keep training updated with the latest system features and best practices
- Provided ongoing support and refresher sessions to help staff stay confident and skilled
- Delivered training in various formats, including classroom sessions, webinars, and hands-on workshops, to suit different learning styles
- Collected feedback and adjusted training programs to improve learning outcomes
- Assisted staff with system-related questions and troubleshooting
- Kept accurate records of training activities, attendance, and feedback for compliance
- Identified training challenges and developed creative solutions to improve the learning process
Business Support Manager
Western Eye Hospital NHS Foundation Trust
01.2021 - 09.2021
- Develop and implement strategies to improve the operational efficiency and effectiveness of administrative processes within the NHS organization
- Coordinate and oversee administrative functions such as budgeting, financial reporting, and staff management
- Serve as a liaison between different departments to ensure smooth communication and coordination of services
- Analyze and report on key performance indicators to monitor progress and identify areas for improvement
- Provide training and support to staff members to enhance their skills and capabilities in providing administrative support
EPR Back Office
Milton Keynes Hospital
01.2020 - 12.2020
- Manage and maintain Cerner systems within the NHS, including troubleshooting issues and ensuring system uptime
- Provide support to end-users in the NHS who utilize Cerner software, including training and guidance on system functionality
- Ensure data security and compliance with NHS guidelines and regulations when it comes to storing and accessing patient information within the Cerner system
- Collaborate with other IT departments and healthcare professionals to integrate Cerner software with other systems for seamless communication and efficiency
- Stay up to date on the latest technological advancements in healthcare IT, specifically regarding Cerner software, to continuously improve system performance and user experience
Education
Computer Science -
University of Roehampton
Skills
- Team Working
- IT Skills
- RTT and Patient Pathways
- Ability to work well under pressure
- Innovative communication skills
Timeline
EPR Implementation Trainer
University Hospitals Coventry and Warwickshire
09.2023 - 08.2024
Credentialed Clindoc Epic Trainer
Guy’s and St Thomas Hospital
09.2022 - 08.2023
Business Support Manager
Western Eye Hospital NHS Foundation Trust
01.2021 - 09.2021
EPR Back Office
Milton Keynes Hospital
01.2020 - 12.2020
Computer Science -
University of Roehampton
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