Abdihakim Ali
London
Summary
Highly skilled Security Control Room Operator with over 3 years of experience supporting one of the world's largest banks. Adept at monitoring, analyzing, and responding to complex security situations with precision and efficiency. Proficient in utilizing Lenel security systems and other advanced technologies to ensure the safety and integrity of assets and personnel. Demonstrates a strong ability to remain calm under pressure, coordinate emergency responses, and maintain accurate incident reporting. Committed to upholding the highest standards of security and operational excellence.
Overview
6
6
years of professional experience
Work History
Security Control Room Operator
Standard Chartered Bank
04.2024 - Current
- Ensured continuous operation of security equipment, performing routine maintenance checks and troubleshooting as needed.
- Promoted a culture of safety awareness by consistently providing informative briefings and training sessions to fellow employees on security best practices.
- Streamlined security procedures by regularly reviewing protocols and suggesting improvements where needed.
- Supported management efforts with accurate data analysis on trends related to incidents or breaches in security measures.
- Protected staff wellbeing by responding swiftly to medical emergencies, administering first aid as needed while awaiting professional assistance.
- Maintained a safe environment by conducting regular patrols of the premises and addressing potential hazards.
Security Officer
Securigroup
09.2018 - 04.2020
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Education
No Degree - Networking CCNA
Cisco
London 09-2019
Skills
- CCTV monitoring
- Leadership qualities
- Critical thinking
- Traka Key security systems
- Lenel Alarm monitoring
- Milestone-CCTV
- Incident response
- Adaptability
- Customer service
- Computer skills
- Excellent communication
- Team leadership
- First aid certified
Timeline
Security Control Room Operator
Standard Chartered Bank
04.2024 - Current
Security Officer
Securigroup
09.2018 - 04.2020
No Degree - Networking CCNA
Cisco
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