ABDIFATAH ABDALLA
London,Brent
Summary
Dynamic business professional with expertise in communication and organizational skills. Proven ability to identify solutions through analytical insights, enhancing operational efficiency. Experienced in multitasking, leading discussions, and managing projects effectively. Recognized for developing cost-saving strategies that improve revenue and boost customer satisfaction.
Resourceful professional with a focus on improving operational processes and customer experiences. Leverages strong leadership and team-building abilities to foster collaboration and drive performance. Applies analytical skills to identify cost-saving solutions and enhance service delivery.
Dedicated logistics professional with a commitment to delivering exceptional service. Implements efficient driving techniques to maximise resource utilisation and minimise costs. Cultivates positive relationships with clients, ensuring their needs are met with professionalism and care.
Experienced driver careful with deliveries and good at planning optimum routes. Reliable in meeting schedules with minimum delays, no accidents and well-maintained vehicle. Attentive to details of individual delivery requirements and changing traffic conditions.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Bus Driver
One to one Agency
London
2023.12 - 2025.12
- Followed traffic laws to protect vehicle and passengers.
- Assisted passengers with limited mobility to safely enter and exit vehicle.
- Checked bus for cleanliness and lost property between routes to keep rides comfortable and hygienic for customers.
LGV C+E Driver
CDL Agency
Bristol, Avon
2023.02 - 2023.11
- Assisted in determining daily delivery requirements to ensure timely service delivery.
- Utilised fuel-efficient driving techniques to maximise operational efficiency.
- Engaged with clients in a courteous manner to foster positive relationships.
- Maintained communication with logistics team to provide updates and address concerns.
- Exhibited professionalism during client interactions to support company reputation.
- Completed required delivery documentation and submitted to supervisors as needed.
- Organised safe and efficient driving routes to optimise delivery times.
- Safely operated vehicles to protect cargo and ensure safety.
- Provided outstanding customer service in client interactions.
- Accurately completed necessary paperwork within deadlines.
- Handled loading and unloading of goods carefully to avoid damage.
- Planned and navigated routes effectively using GPS systems to enhance fuel efficiency.
Bus Driver
Integrated solutions agency
London, Brent
2020.02 - 2023.01
- Assisted passengers with limited mobility to safely enter and exit vehicle.
- Checked bus for cleanliness and lost property between routes to keep rides comfortable and hygienic for customers.
- Carried out thorough quality inspections of vehicles before starting shifts, verifying excellent and safe condition.
- Handled passenger queries with professionalism, providing timely information on schedules and services.
- Provided information to passengers, including route, schedule and fare information.
- Handled antisocial behaviour calmly and professionally, prioritising passenger safety.
- Upheld professional standards in uniform and personal presentation, representing the company positively in public.
- Welcomed passengers with friendly smile, putting passengers at ease and providing enjoyable experience.
- Assisted passengers with special needs, ensuring accessibility and support throughout their journey.
- Reported any vehicle malfunctions or safety concerns promptly to the maintenance team for swift resolution.
- Collaborated with control room staff to communicate delays or incidents, enhancing operational efficiency.
Delivery Van Driver
Sahan Supermarket
Bristol, Abon
2011.01 - 2019.01
- Managed route planning and navigation using GPS systems to optimise delivery schedules and reduce fuel consumption.
- Updated daily logs with routing information, vehicle details and notable incidents.
- Provided excellent customer service by addressing queries and concerns with patience and professionalism.
Education
Certificate of Higher Education -
City of Bristol College
Bristol, Avon 2006.09 - 2011.07
Skills
- Staff education and training
- Training and development
- Performance management
- Business operations
- Business analysis
- Business development
- High-value project management
- Business administration
- Financial leadership
- Contract management
- Business planning
- Management Skills
- Business Development Strategies
- Effective Team Leader
- Customer Service Skills
- Interpersonal Communication Skills
References
Available on request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bus Driver
One to one Agency
2023.12 - 2025.12
LGV C+E Driver
CDL Agency
2023.02 - 2023.11
Bus Driver
Integrated solutions agency
2020.02 - 2023.01
Delivery Van Driver
Sahan Supermarket
2011.01 - 2019.01
Certificate of Higher Education -
City of Bristol College
2006.09 - 2011.07