Abdiaiziz Hussein
Manchester,Manchester
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
14
14
years of professional experience
Work History
Uber Partner
Uber Eats
Manchester, Lancashire
05.2026 - 10.2026
- Utilised GPS technology to navigate most efficient routes, enhancing journey times and passenger satisfaction.
- Determined optimum route to meet schedule targets and satisfy customers.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Adapted quickly to changing road conditions and diversions to maintain schedules.
- Utilised local knowledge to navigate efficiently through traffic and reduce journey times.
- Incorporated passenger feedback to enhance service quality, resulting in improved overall passenger experience.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Maintained the vehicle in optimum condition for safety and reliability.
- Conducted regular vehicle inspections and performance tests to keep vehicle in safe and operational condition.
- Greeted customers with warmth and professionalism, maintaining a positive company reputation.
- Cultivated a safe and welcoming environment for all passengers, adhering to non-discrimination policies.
- Secured passenger belongings for safe transport.
- Followed despatch personnel orders to complete accurate, on-time stops.
- Responded promptly to booking requests via phone and mobile application platforms.
- Adapted to fluctuating traffic conditions and road closures, showcasing excellent decision-making skills.
- Upheld strict confidentiality regarding passenger details and travel information, respecting privacy and building trust.
Security Door Supervisor
SIA
Manchester, Lancashire
05.2026 - 10.2026
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Developed excellent working knowledge of industry trends and improvements in processes.
First Aider
SIA
Manchester, Lancashire
05.2026 - 08.2026
- Responded to first aid incidents effectively while maintaining calm composure.
- Stayed up-to-date on first aid and emergency best practices through training.
- Used ice packs and cold compress to reduce swelling of bumps and alleviate pain.
- Measured blood pressure, heart rate and temperature to monitor vital signs and condition of casualties.
- Maintained detailed records of all incidents and treatments provided, adhering to health and safety regulations.
- Provided first aid to adults, children and infants.
- Implemented CPR and used automated external defibrillators AEDs effectively in life-threatening situations.
- Executed risk assessments in various settings, recommending preventive measures to mitigate potential hazards.
- Provided emergency services with a detailed explanation of conditions following major injuries.
- Responded to emergency calls efficiently, determining the nature and extent of casualties' conditions.
- Administered first aid and emergency treatment to individuals in various environments, ensuring rapid response to health crises.
- Analysed incident reports to identify patterns and implemented measures to reduce workplace accidents.
- Identified an injury and used splints and a plaster cast to support fractured limb and immobilise bone.
- Dialled emergency services to request urgent medical assistance for injured casualties. to request for emergency help and provide medical attention to injured casualties.
- Collaborated with security teams to ensure a coordinated response to incidents, maximising the effectiveness of emergency interventions.
- Placed an unconscious casualty in the recovery position to enable air to flow from the nose and mouth to the lungs, maintaining a smooth airway.
- Put barriers, signage and equipment in place to maintain public safety.
- Participated in debriefing sessions following major incidents, contributing to the improvement of emergency response strategies.
- Monitored entrances to prevent unauthorised access during events or emergencies. and exits to prevent unauthorised access.
- Treated spectators for heat exhaustion and advised on hydration.
- Performed CPR for cardiac arrest casualties to pump the heart and keep blood flowing to the body.
- Advocated for mental health first aid, extending support services to individuals experiencing emotional distress.
- Provided psychological support and reassurance to casualties, easing distress in high-pressure situations.
- Utilised an Automated External Defibrillator to evaluate heart rhythm and deliver electric shock to casualties.
- Maintained customer safety and security through constant observation.
- Used proper detaining procedures when holding criminals before police arrival.
- Administered Epipen to treat people in anaphylactic shock.
- Prevented criminal activity by promptly investigating and intervening in suspicious activities.
Postal Delivery Driver (Postie)
Royal Mail Group
Manchester, Lancashire
05.2025 - 11.2025
- deliver letters and parcels in Manchester, ensuring timely and accurate service. You will work independently, sort and deliver items, and build strong customer relationships. Ideal for someone physically fit, customer-focused, and comfortable with outdoor work.
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Handled merchandise carefully during loading and unloading, ensuring safe delivery to customers.
- Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
- Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
- Mapped out driving routes ahead of time to determine the fastest route.
- Maintained vehicle in optimum condition for safety and reliability.
- Navigated through diverse weather conditions and traffic situations, ensuring timely and safe delivery of items.
- Provided exceptional customer service, addressing queries and concerns with professionalism and patience.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Conducted daily vehicle checks to adhere to safety and maintenance standards, reporting any issues promptly.
- Completed daily pre-departure inspection checklist before every shift.
- Stayed in communication with control centre to share and receive important updates.
- Adhered to traffic laws and regulations, maintaining a clean driving record throughout employment.
- Determined optimum route to meet schedule targets and satisfy customers.
- Reported all vehicle defects and maintenance requirements via daily check sheet.
- Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
- Operated motor vehicle in compliance with UK highway code, prioritising safety and adherence to regulations.
- Followed despatch personnel orders to complete accurate, on-time stops.
- Obtained signatures needed to complete and process paperwork upon deliveries.
- Inspected and maintained gas, oil and water levels as well as tyres, lights and brakes.
- Managed returns and exchanges at the point of delivery, processing paperwork accurately and efficiently.
- Drove motor vehicles safely and in line with UK Highway Code.
- Listened to traffic and weather reports to stay up-to-date on road conditions.
- Updated daily logs with routing information and vehicle details, contributing to accurate record-keeping and operational efficiency.
- Engaged clients to create rapport and established long-term customer relationships through prompt and courteous service.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Handled cash and card payments upon delivery, ensuring accurate transaction records were kept.
- Collected payments from customers upon delivery, ensuring accurate transaction records., provided change and recorded transactions on handheld device.
- Implemented feedback from customers to improve service levels and delivery efficiency.
- Obtained signatures on invoices and credits to maintain compliant documentation.
- Collaborated with dispatch and warehouse teams to ensure smooth operation and timely dispatch of goods.
Delivery Driver
City Sprint, Papa Johns and Just Eat
08.2017 - 01.2019
- Delivered orders for City Sprint, Papa John's, Just Eat, Hungry Panda, and Stuart, adapting to varied demands of each platform.
- Collected orders from restaurants and fast food outlets, ensuring timely delivery to customers.
- Planned efficient delivery routes to optimise travel time and enhance customer satisfaction.
- Used mobile applications to manage and track food orders and delivery schedules, streamlining workflow.
- Maintained vehicle in good condition, ensuring reliability for daily delivery tasks.
- Maintained accurate records for business operations, supporting effective management of delivery logistics.
Assistant Chef
Koreana Restaurant
05.2018 - 06.2018
- Assisted chef in fast-paced Korean restaurant to deliver high-quality dishes
- Cooking food to order
- Prepared ingredients efficiently for smooth service
- Executed precise knife skills to ensure consistency in ingredient preparation
- Cleaned kitchen area thoroughly to maintain hygiene standards.
- Working to food hygiene standards
Problem Solver
Amazon Warehouse, Manchester Airport
08.2016 - 08.2017
- Addressed and resolved production line issues, maintaining workflow and minimising disruptions.
- Led team of three, managing daily operations to ensure smooth functioning of department.
- Served as first point of contact for departmental issues, facilitating prompt resolutions.
- Scanning goods and ensuring information is accurate dimension, size, colour etc.
- Operated a computer system with precision to maintain accurate records.
- Working within the Recieve, Stow, Pick department
Crew Member
Taco Bell Food Court, Manchester Arndale
06.2015 - 05.2016
- Prepared and served food to meet customer orders promptly
- Processed customer orders on till, managing cash and card payments accurately
- Maintained high standards of cleanliness and food hygiene compliance at all times
- Ensuring the site was kept clean and tidy according to strict food hygiene guidelines
- Perfected signature dishes at Taco Bell to meet customer expectations
General Assistant
Booker Cash & Carry
09.2014 - 11.2014
- Monitored stock levels and replenished inventory to maintain availability.
- Executed tasks autonomously and collaboratively with team to achieve daily tasks.
- Maintained cleanliness and organisation of site to ensure a safe working environment.
- Working in various areas of the warehouse, including alcohol, catering and non food aisles
Sales Assistant
Adam Furniture
08.2013 - 05.2014
- Sold furniture to customers in local market and showroom, enhancing customer experience and satisfaction.
- Using excellent cusomter service skills and effectively dealing with with any complaints efficiently.
- Handled cash transactions and wrote receipts for orders, ensuring accurate financial records.
- Coordinated delivery schedules to ensure timely arrivals for customers.
- Maintained punctuality by arriving at 6am for Sunday markets.
Bicycle Mechanic
CT Bikes Ltd
09.2012 - 06.2013
- Repaired bikes and advised customers on maintenance to enhance bike performance
- Check safety of brakes, tyres and frame
- Sold bicycle parts and provided expert recommendations to optimise customer purchases
- Worked part-time in retail, providing customer service and support
- Managed personal expenses and revenue tracking
Education
Diploma of Higher Education - English Functional Skills
The Manchester College
Manchester06-2014
GCSEs - Mathematics, English and Information Technology
The Manchester Academy
Manchester06-2011
Skills
Google maps navigation
- Route planning
- Safe driving practices
- Vehicle maintenance knowledge
- Loading and unloading assistance
- Emergency Response Training
- Knowledge of public safety
- Local area knowledge
- Cash handling
- Computer literacy
- Customer service excellence
- Communication proficiency
- Responsive listening
- Crisis Management
- Multitasking
- Time-management
- Reliability
- Physical stamina
- Team player
- Conflict Resolution
- Motivational skills
- Optimistic outlook
- User patience
- Safety awareness
- Map reading
- Conflict Resolution
Timeline
Uber Partner
Uber Eats
05.2026 - 10.2026
Security Door Supervisor
SIA
05.2026 - 10.2026
First Aider
SIA
05.2026 - 08.2026
Postal Delivery Driver (Postie)
Royal Mail Group
05.2025 - 11.2025
Assistant Chef
Koreana Restaurant
05.2018 - 06.2018
Delivery Driver
City Sprint, Papa Johns and Just Eat
08.2017 - 01.2019
Problem Solver
Amazon Warehouse, Manchester Airport
08.2016 - 08.2017
Crew Member
Taco Bell Food Court, Manchester Arndale
06.2015 - 05.2016
General Assistant
Booker Cash & Carry
09.2014 - 11.2014
Sales Assistant
Adam Furniture
08.2013 - 05.2014
Bicycle Mechanic
CT Bikes Ltd
09.2012 - 06.2013
Diploma of Higher Education - English Functional Skills
The Manchester College
GCSEs - Mathematics, English and Information Technology
The Manchester Academy