Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Abdi Musa

Cardiff,Cardiff

Summary

Focused Taxi Driver talented in route planning and GPS navigation. Avoids congested traffic to maintain timely route completion and support customer loyalty. Professional [Job Title] with extensive driving experience. Navigates optimum routes for continued customer satisfaction. Maintains safe, clean and reliable vehicle. Reliable driver talented in promoting customer satisfaction through safe and timely transportation. Communicates with dispatch personnel and customers to report delays and mage expectations. Dependable student eager to apply strong navigational skills to support high-volume trip schedules. Superior knowledge of local routes and traffic patterns. Offers clean driving record and excellent history or safety. Hardworking individual equipped to manage complex schedules and route planning. Frequently commended for high-level communication and problem-solving skills. Brings spotless driving record and knowledge of local safety regulations. Reliable, safety-conscious, alert individual. Communicates politely and delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes. Experienced in giving passengers safe, reliable transport. Careful to follow rules governing vehicle operations, speed and maintenance. History exceeding passenger expectations with service quality and speed. Ambitious student with excellent planning and organisation skills for good project management. Delegates and negotiates well to achieve desired outcomes. Learns quickly and leads by example to build strengths and competencies for success. Established Construction Manager skilled in client, team and contractor engagement for positive project outcomes. Monitors performance and identifies delivery gaps, implementing swift solutions to maintain progress. Plans and prioritises well to achieve cost, quality and timeframe objectives. Strategic Construction Manager with demonstrated success assessing project scope and adhering to deadlines. Safety-conscious and detail-orientated with [Number]-year industry background. Well-versed in team leadership and task delegation to drive project progress and foster client satisfaction. Motivated individual seeks opportunity leading construction teams to achieve project objectives. Skilled in progress and performance monitoring for reliable assessments. Communicates and collaborates well to unify cross-functional teams. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Taxi driver

Employer
Cardiff, Cardiff
01.2016 - Current
  • Checked oil and tyre pressure to support reliable vehicle function.
  • Transported multiple passengers per shift efficiently and safely.
  • Applied local road knowledge to identify best routes and avoid traffic.
  • Cared for customer safety by dropping off at secure locations.
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Stored passenger luggage and personal items to prevent damage.
  • Answered, scheduled and responded to reservation calls promptly and professionally.
  • Arrived on time to customer appointments, maximising service efficiency.
  • Achieved high customer ratings on mobile booking systems.
  • Offered flexible schedule to meet company and customer needs.
  • Managed vehicle maintenance and repairs to deliver stable service.
  • Kept vehicles spotlessly clean and tidy for maximum customer comfort.
  • Delivered mobility assistance for passengers with disability.
  • Determined and collected fares according to meters.

Security officer

TSS
Cardiff
12.2011 - 01.2016
  • Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
  • Warned offenders about rule infractions and violations, evicting violators from premises.
  • Inspected fire escapes, extinguishers and emergency lighting systems.
  • Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
  • Updated team and coordinated responsibilities using two-way radio system.
  • Covered evening and weekend shifts to meet company goals.
  • Delivered emergency procedures and liaised with police, firefighters and medical staff.
  • Signed in and issued passes to visitors and contractors.
  • Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Authorised entrance papers, granting building access and recording arrival times to maintain security.

Postal worker

Royal Mail Group
Cardiff, Cardiff
10.2010 - 11.2011
  • Maintained an accident-free driving record for [Number] years, using safe driving techniques.
  • Prevented service disruptions by proactively maintaining equipment and organising repairs.
  • Oversaw error-free sorting of [Number]+ parcels and letters daily.
  • Provided outstanding customer service with friendly manner to uphold Royal Mail brand.
  • Delivered to [Number]+ commercial and residential addresses daily, exceeding targets by [Number]%.
  • Facilitated parcel tracking by using barcode scanner with precision.
  • Sorted items accurately and safely loaded them into van, lifting up to [Number] kilos.
  • Hired, trained and mentored [Number] new Postal Workers to consistently exceed individual delivery targets.
  • Ensured customer safety by applying PPE and following safety systems across all tasks.
  • Eliminated compliance issues by preparing and submitting delivery documentation [Number]% on time.
  • Guaranteed stable vehicle condition, performing oil and tyre checks before departure.
  • Obtained signatures from recipients of registered or special delivery mail.
  • Maintained tidy workspace and professional appearance to uphold brand standards.
  • Utilised software to perform address-corrections to reroute packages to correct destination.
  • Conducted end-of-day functions, accurately balancing revenue reports and noting variances.
  • Inspected mail and packages for clear labelling and correct postage to prevent delivery delays.
  • Drove sales by verifying customers were constantly informed of latest products and services available.
  • Communicated with tact and diplomacy to address customer complaints and restore satisfaction.
  • Managed daily cash, credit and debit card transactions with accuracy.
  • Upsold customers to premium services, boosting sales revenue for outgoing shipments.
  • Completed passport applications, handling application form processing and taking passport photographs.

Education

Btec Applied Science Level 2 - Applied Science

Fitzalan High School
09.2008 - 07.2009

GCSEs - English & Maths

Fitzalan High School
09.2008 - 07.2009

Diploma of Higher Education - Btec Level 2 Construction and Built Environment

Cardiff and Vale College
Cardiff
09.2018 - 07.2019

Diploma of Higher Education - Btec Level 3, Construction and Built Environment

Cardiff and Vale College
Cardiff
09.2019 - 07.2020

Bachelor of Science - Construction Project Management

University of South Wales
Pontypridd
09.2022 -

Skills

  • Passenger assistance
  • Regulatory compliance
  • Flexible worker
  • Excellent timekeeping
  • Schedule management
  • Safety regulations

Languages

English
Fluent

Timeline

Bachelor of Science - Construction Project Management

University of South Wales
09.2022 -

Diploma of Higher Education - Btec Level 3, Construction and Built Environment

Cardiff and Vale College
09.2019 - 07.2020

Diploma of Higher Education - Btec Level 2 Construction and Built Environment

Cardiff and Vale College
09.2018 - 07.2019

Taxi driver

Employer
01.2016 - Current

Security officer

TSS
12.2011 - 01.2016

Postal worker

Royal Mail Group
10.2010 - 11.2011

Btec Applied Science Level 2 - Applied Science

Fitzalan High School
09.2008 - 07.2009

GCSEs - English & Maths

Fitzalan High School
09.2008 - 07.2009
Abdi Musa