ABDELAZIZ IDNASSIR
WENDOVER,BUCKS
Summary
Dynamic and results-driven professional with a strong foundation in communication, foreign languages, and customer service. Demonstrates exceptional leadership and teamwork abilities, complemented by a disciplined work ethic and the capacity to learn quickly. Adept at utilising computer skills and professional qualifications to enhance operational efficiency. Committed to leveraging transferable skills in a challenging role that fosters growth and development.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
Work history
Training & Resus coordinator
NES Healthcare
Aylesbury, Buckinghamshire
10.2024 - Current
- Delivered exceptional customer service and support, enhancing guest relations.
- Streamlined scheduling and booking processes to improve efficiency.
- Administered business support functions, ensuring smooth operations.
- Utilised Microsoft Office applications for effective documentation and presentations.
- Managed applicant tracking systems (ATS) for recruitment purposes.
- Demonstrated strong problem-solving and analytical skills to address challenges.
- Fostered positive working relationships through effective communication and teamwork.
- Maintained multilingual proficiency in spoken and written communication.
Barista
Costa Coffee
Wendover, Buckinghamshire
10.2023 - 11.2025
- Customer based role
- Serve and make hot/cold drinks
- Handling money/using till/cashing up
Entertainer
Hotel Riu Tikida Palace, Riu Resorts
Agadir
05.2019 - 06.2023
- PR/Customer Service - Interact with clients/guests and create a welcoming and inviting environment.
- Collaborate with performance teams to deliver unique shows/entertainment to crowds of up to 1200.
- Host and present the shows.
- Preparation of relevant props and costumes ahead of performances for all cast members and design and installation of decoration for all shows.
- Choreograph and teach dance routines to all team members.
- Encourage guest participation in all activities/entertainment.
- Host and entertain games and sport activities.
- Organise and deliver the fitness program of classes/activities.
Marketing Manager
Injaz Al-Maghrib (A member of JA Worldwide) – University Ibn Zohr
Agadir
09.2019 - 05.2020
- Participant in the creation of the company Kidsofla
- Won second price in the national competition for JA Company Programme
Logistic Service
Société Tangeroise de Maintenance
Tanger
07.2017 - 08.2017
- Installation of security systems
Education
Bachelor's Degree - Economics and Management
University Ibn Zohr
Agadir, MoroccoDiploma of General University Studies - Economics and Management
University Ibn Zohr
Agadir, MoroccoHigh School Diploma - Physics Sciences
Assaada High School
Inzgan Ait Melloul, MoroccoESOL Level 1 - English for Speakers Other Language
Buckinghamshire College Group (Aylesbury College)
Aylesbury, Buckinghamshire 09.2023 - 06.2024
Skills
- Communication
- Foreign languages
- Professional qualifications
- Computer skills
- Customer service
- Focused and self-motivated
- Self-disciplined
- Sociable / patient
- Team worker
- Quick learner
- Leadership
- Work ethic
- Transferable skills
HOBBIES
Breakdancing, Choreography, Breakdancing competitions (Entered Arabs Got talent 2018), Gym/fitness
Languages
Arabic
Native
French
Native
English
Advanced
Timeline
Training & Resus coordinator
NES Healthcare
10.2024 - Current
Barista
Costa Coffee
10.2023 - 11.2025
ESOL Level 1 - English for Speakers Other Language
Buckinghamshire College Group (Aylesbury College)
09.2023 - 06.2024
Marketing Manager
Injaz Al-Maghrib (A member of JA Worldwide) – University Ibn Zohr
09.2019 - 05.2020
Entertainer
Hotel Riu Tikida Palace, Riu Resorts
05.2019 - 06.2023
Logistic Service
Société Tangeroise de Maintenance
07.2017 - 08.2017
Diploma of General University Studies - Economics and Management
University Ibn Zohr
High School Diploma - Physics Sciences
Assaada High School
Bachelor's Degree - Economics and Management
University Ibn Zohr