Abdalraouf Mousa
Tour Guide
Stanines
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Customer Service Representative
Temizyana Temizlik Şirketi
01.2021 - 01.2023
- Company Overview: Turkey
- Assisted customers with inquiries
- Resolved customer complaints effectively
- Managed orders and coordinated with teams
- Turkey
Tour Coordinator & Tour Guide
Green Top Tourism
01.2014 - 01.2020
- Company Overview: Turkey
- Organized and managed travel itineraries
- Provided guided tours ensuring customer satisfaction
- Assisted tourists with travel arrangements
- Turkey
Education
Higher Secondary Certificate -
Nasser bin Abdullah Al-Attiyah Secondary School
01.2002 - 01.2005
Diploma in Business Administration - undefined
New Horizons
01.2009 - 01.2010
ICDL Certification - undefined
New Horizons
01.2009 - 01.2010
Skills
Proficient in computer and internet use
Personal Information
- Date of Birth: 10/25/87
- Marital Status: Married
Timeline
Customer Service Representative
Temizyana Temizlik Şirketi
01.2021 - 01.2023
Tour Coordinator & Tour Guide
Green Top Tourism
01.2014 - 01.2020
Diploma in Business Administration - undefined
New Horizons
01.2009 - 01.2010
ICDL Certification - undefined
New Horizons
01.2009 - 01.2010
Higher Secondary Certificate -
Nasser bin Abdullah Al-Attiyah Secondary School
01.2002 - 01.2005
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