Abdallah Shqaidef
Business Analysis / Supervisor
London
Summary
Dynamic professional with a proven track record at Portland International Trading, adept in relationship management and leveraging exceptional communication skills to drive revenue growth. Expert in Excel, I excel in fostering team collaboration and meeting deadlines, achieving a 15% increase in operational efficiency. Committed to delivering outstanding guest relations and meticulous attention to detail.Motivated recent graduate seeking challenging opportunities to leverage skills and contribute to a respected organization. Proven track record of enhancing operations, boosting sales, and minimizing costs. Thrives in fast-paced environments and dedicated to helping the organization reach its objectives.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Food Server/chef /cleaner
Pizza Express
London, England
07.2024 - Current
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business
- Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers
Supervisor
Florence Cleaning Services
Amman
11.2021 - 01.2022
- - Managed workflow: Efficiently coordinated tasks and ensured smooth operations, resulting in a 15% increase in efficiency.
- - Trained new hires: Played a crucial role in on boarding and skill development.
- - Created and supervised teams: Fostered collaboration and productivity.
- - Reported to senior management: Provided valuable insights and updates.
- - Evaluated performance and provided feedback: Contributed to team growth.
- - Identified and promoted career advancement opportunities, showcasing strategic foresight.
- - Resolved employee issues and disputes, maintaining a positive work environment.
Sales Manager
Portland International Trading
Amman
01.2020 - 05.2021
- Promoted and sold products/services using compelling arguments. Effectively communicated value to customers.
- - Helped drive sales goals and achieve monthly figures: Contributed to significant revenue growth.
- - Planned and established work schedules, assignments, and production sequences: Optimized operational efficiency.
- - Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Master of Science - International Business Management
University of Sunderland
London, United Kingdom 01.2023 - 02.2024
Skills
Exceptional communication and presentation skills
Proven ability to consistently meet deadlines
Strong collaborative teamwork capabilities
Meticulous attention to detail
Advanced proficiency in Excel
Comprehensive knowledge of Office 365 applications
Guest Relations
Relationship Management
Timeline
Food Server/chef /cleaner
Pizza Express
07.2024 - Current
Master of Science - International Business Management
University of Sunderland
01.2023 - 02.2024
Supervisor
Florence Cleaning Services
11.2021 - 01.2022
Sales Manager
Portland International Trading
01.2020 - 05.2021