Summary
Overview
Work history
Education
Skills
Languages
Timeline
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abdallah azzouzi

Birmingham,west midlands

Summary

Experienced worker with skills in leading teams, helping customers, and making menus. Good at solving problems and making sure health and safety rules are followed. Clear communication helps with leading teams and keeping customers happy. Aiming to grow into higher management roles to help the business succeed.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Team leader

Calamari fish restaurant/ Exeer royal cafe
Birmingham, west midlands
11.2022 - 10.2024
  • Made daily schedules for staff and assigned tasks to keep everything running smoothly
  • Helped solve any problems during the day to make sure operations went well
  • Completed health and safety paperwork, ensuring compliance with regulations and maintaining a safe work environment.
  • Worked on creating and organizing menus for a café and restaurant in a clear and attractive way
  • Kept the workspace organised and motivated the staff to work together
  • Acted as the go-to person for team members and handled any issues quickly
  • Managed inventory and restocked supplies as needed
  • Prepared a variety of coffees, drinks, and food while maintaining high quality.

Barista

EISCAFE
Birmingham, B10 0UN
01.2021 - 01.2022
  • Experienced in making coffee drinks (espresso, cappuccino, latte, and frappuccinos), teas, matcha, smoothies, and milkshakes etc...
  • Operated and maintained coffee machines, blenders, and other equipment.
  • Managed inventory and restocked supplies as needed.
  • Cleaned and set tables quickly to minimise time between customers.
  • Checked on tables to ensure guest satisfaction.
  • Followed health and hygiene standards when handling food and
    cleaning.
  • Provided friendly, well service, increasing positive customer
    satisfaction ratings.


Education

NVQ Level 2 - health and safety

IHASKO
birmingham

A-Levels - computer science

cadbury sixthform
Birmingham
09.2020 - 06.2022

NVQ Level 3 - information technologies

cadbury sixthform
birmignham
09.2020 - 06.2022

Skills

  • team leadership
  • Customer Service
  • menu development
  • customer service
  • problem solving
  • health and safety compliant
  • communication skills

Languages

Arabic
Fluent
English
Advanced
French
Elementary
Italian
Beginner

Timeline

Team leader

Calamari fish restaurant/ Exeer royal cafe
11.2022 - 10.2024

Barista

EISCAFE
01.2021 - 01.2022

A-Levels - computer science

cadbury sixthform
09.2020 - 06.2022

NVQ Level 3 - information technologies

cadbury sixthform
09.2020 - 06.2022

NVQ Level 2 - health and safety

IHASKO

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abdallah azzouzi