Abdallah AlAmoush
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Associate Functional CRM Consultant
5Y Technology
Amman
2024.07 - Current
- Increased customer satisfaction by resolving issues.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Exam invigilator
British Council
Amman/Jordan
2022.03 - 2025.04
- Contributed to the smooth running of exams by distributing necessary materials to candidates promptly.
- Played a pivotal role in maintaining silence within the examination hall, thereby providing a conducive atmosphere for examinees' optimal performance.
- Liaised closely with exam coordinators for seamless conduct of examinations across multiple venues.
Social media manager
Jeel Media
Amman/Jordan
2021.07 - 2024.03
- Developed an efficient content calendar leading to a well-organized posting schedule.
- Developed engaging online content for improved customer interaction.
Education
Bachelor of Science - Computer Information Systems
Al-Balqaa Applied University
Salt/Jordan 2019.02 - 2022.06
Skills
- Problem-solving
- Communication skills
- Leadership
- Customer Service
Languages
Arabic
Native
English
Upper intermediate
Certification
- Microsoft Azure Fundamentals
- Microsoft Power Platforms Fundamentals
- AWS Certified Cloud Practitioner
- Cisco Certified Network Associate Routing and Switching (CCNA)
Affiliations
- Technology
- Sport
- AI
Timeline
Associate Functional CRM Consultant
5Y Technology
2024.07 - Current
Exam invigilator
British Council
2022.03 - 2025.04
Social media manager
Jeel Media
2021.07 - 2024.03
Bachelor of Science - Computer Information Systems
Al-Balqaa Applied University
2019.02 - 2022.06