Abby Louisa Couch
Kelowna
Summary
I am an enthusiastic and driven bartender and server with over ten years of international experience. I am used to working in fast paced environments and hope to find a role that will provide opportunities to be challenged in new and exciting ways.
Overview
10
10
years of professional experience
Work History
Server and Bartender
Nourish Bistro
04.2024 - Current
- Ensured I remained highly skilled in beer wine and spirit knowledge in keeping with the restaurant's well regarded beverage menu.
- Provided attentive daily service to one of the busiest outdoor areas in Banff.
- Operated as the manager on duty making sure the day to day administrations ran smoothly, whilst ensuring that the front of house still received the highest quality of service.
Server and Bartender
Anejo
03.2024 - Current
- Being the solo bartender for one of the busiest bars in town, requiring full bartending knowledge and the ability to multitask and serve my own section.
- Serving guests in a friendly and professional manner, making sure every guest has a memorable and enjoyable evening.
- Having extensive training and product knowledge for over a hundred different tequilas.
Server and Bartender
Sky Bistro
04.2023 - 05.2024
- Being the solo bartender at one of the highest rated restaurants in Canada.
- Looking after and serving guests in a faced paced elevated dining environment.
- Making drinks for the entire restaurant while looking after a full section.
Server and Bartender
Lounges
03.2022 - 03.2023
- Making drinks including a large range of cocktails in an extremely fast paced restaurant with over 50 tables
- Looking after tables, serving and clearing food over three floors, and ensuring service is of the highest standard
- Answering calls in a professional manner and organizing reservations via our online booking system
- As Southampton is the largest passenger port in the UK, a large number of our guests were visitors coming off of cruises
- I have used this as an opportunity to bring what I am passionate about to the role, creating information packs to offer to those visiting the city, and sharing my knowledge of the area and favorite places to visit
Bartender and server
The Gherkin
03.2021 - 03.2022
- Making and running drinks and having full knowledge of a large selection of cocktails beers and wines
- Greeting guests, managing events, and ensuring excellent and friendly service to keep people coming back
- Preparing cocktails and catering to every guest need
- The Gherkin was unique in that it was a cafe and bar where its community came first
- This meant that as well as the usual hospitality roles required, I was also an active part of the local community
- These additional roles consisted of weekly litter picks for the town, organising free events for the community and working closely with food banks and other charities
Host and server
Lounges
01.2020 - 03.2021
Visitor Assistant
Southampton Cultural Services
01.2020 - 04.2020
- While working front of house at museums across Southampton, it was my responsibility to educate guests of all ages on the history of the sites and the objects on display
- While at these museums I assisted in object handling workshops for schools
- It was essential that I carried out independent research to ensure I had full knowledge of the locations I was at
- This role was terminated early as a result of covid
Bar Manager
University of Sussex Students’ Union
06.2015 - 01.2020
- Being responsible for the running of three separate bars and restaurants across the University and the staff members on duty
- It was my responsibility to deal with any customer or staff issues and I was also the line of contact for security and external organisations
- I was in charge of banking, cash handling and all financial responsibilities
- I undertook full conflict management, fire safety and social media training
- Running training for new staff
Curatorial Intern
Charleston Museum and Farmhouse
03.2019 - 09.2019
- Charleston House is a heritage site which was once home to a group of intellectual artists and speakers known as the ‘Bloomsbury Group’
- During my internship I undertook independent research on the house and its archives which was used for the planning of future exhibitions
- I assisted with the running of events as well as putting together educational packs for visitors
Tour Guide
Take Shelter Museum
01.2018 - 03.2019
- As a tour guide for the only accessible school air raid shelter in the UK, I gave one of a kind tours to visitors from all over the country and also ran weekly workshops for school visits
- The tours were my own, with all the knowledge I had on the shelter and the history of wartime Brighton being entirely independent research
- I was praised for my charisma and clear passion for the role, something that meant a lot as I was the youngest tour guide of the team
- I independently ran the museum’s Instagram and Twitter sites to promote the organisation and educate a wider audience
Education
Masters - History and Museum Curating
The University of Sussex
First Class Honours Degree - History
The University of Sussex and Uppsala University
Independent Achievements
- 11/01/22, Invited to be one of ten guest speakers for Pechakucha Night Manchester, giving a sold-out talk on the etymology of love language.
- 11/01/21, Commissioned to create a video on the historical accuracy of Macbeth for ‘Almeida For Free’.
- Created an educational YouTube channel during COVID, with positive responses.
- Organizing and researching historic tours to visitors in Southampton.
Hobbies and Interests
- Keen interest in nature and outdoor activities, particularly hiking and wild swimming.
- Completed the Brighton and Hove triathlon, including a mile swim in the English Channel.
- Athletic and keen to work in a role that enables outdoor and active engagement.
Professional Development
- Visitor Assistant, Southampton Cultural Services, UK, 01/01/20, 04/01/20, Educating guests of all ages on the history of the sites and the objects on display., Assisting in object handling workshops for schools., Carrying out independent research to ensure full knowledge of the locations.
- Curatorial Intern, Charleston Museum and Farmhouse, Lewes, UK, 03/01/19, 09/01/19, Undertook independent research on the house and its archives for future exhibitions., Assisted with the running of events and putting together educational packs for visitors.
- Tour Guide, Take Shelter Museum, Brighton, UK, 01/01/18, 03/01/19, Giving tours to visitors from all over the country and running weekly workshops for school visits., Independently running the museum’s Instagram and Twitter sites.
Timeline
Server and Bartender
Nourish Bistro
04.2024 - Current
Server and Bartender
Anejo
03.2024 - Current
Server and Bartender
Sky Bistro
04.2023 - 05.2024
Server and Bartender
Lounges
03.2022 - 03.2023
Bartender and server
The Gherkin
03.2021 - 03.2022
Host and server
Lounges
01.2020 - 03.2021
Visitor Assistant
Southampton Cultural Services
01.2020 - 04.2020
Curatorial Intern
Charleston Museum and Farmhouse
03.2019 - 09.2019
Tour Guide
Take Shelter Museum
01.2018 - 03.2019
Bar Manager
University of Sussex Students’ Union
06.2015 - 01.2020
First Class Honours Degree - History
The University of Sussex and Uppsala University
Masters - History and Museum Curating
The University of Sussex
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