Summary
Overview
Work History
Education
Skills
Accomplishments
Values
Timeline
Generic

Abby Jones

St Helens,Merseyside

Summary

Strategic leader with expertise in public health and healthcare management. Specialises in service redesign, change management, and governance frameworks to enhance operational performance and drive cost efficiencies. Experienced in fostering partnerships and leading organisational change to deliver impactful community programmes and sustainable outcomes.

Overview

20
20
years of professional experience

Work History

Service Improvement Principal

Warrington Borough Council
Warrington, Cheshire
02.2023 - Current

Redesigned and restructured service to enhance performance and achieve cost efficiency.

Enabled smooth transition for staff and services during phase 1 change in 2024.

Facilitated partnerships that increased utilisation of venues for health and community-related activities.

Contributed to family hub approach by meeting age demographic needs with programmes for families and young people.

Rationalised estate operations and implemented a robust premises management and health and safety function.

Attracted external investment through successful applications, contributing to income generation.

Clinical Business Unit Manager

Warrington and Halton NHS Foundation Trust
Warrington, Cheshire
02.2022 - 01.2023

Supported operational management of directorate teams, ensuring effective oversight of maternity, gynae, paediatrics, and neonatal services.

Prepared services for CQC inspections, ensuring readiness for evaluation.

Assisted in managing governance arrangements and contributed to serious case reviews, disseminating insights to enhance practices across teams.

Facilitated integration of maternity voices partnership to systematically capture and respond to external feedback.

Supported management of capital transformation project for children's outpatient department.

Provided essential coverage on senior management on-call rota, ensuring smooth operations.

Head of Service

Mersey Care NHS Foundation Trust
Knowsley, Merseyside
04.2015 - 01.2022

Supported service management in leadership roles at MCFT/North West Boroughs NHS Foundation Trust, enhancing operational effectiveness.

Assisted in leading mental health and community services, managing LLAMS services across inpatient wards and community recovery teams over three years, ensuring quality care delivery.

Contributed to leadership of children and families services, overseeing 0-19 services including health visiting and school nursing, promoting integrated health outcomes.

Commissioning Manager

NHS England
Preston, Lancashire
07.2012 - 07.2014

Facilitated embedding of new commissioning arrangements across NW prison estate for all 'through the gate' projects, supporting national board with high-level reporting and presentations to executives.

  • Conducted regular programme evaluations, identifying areas for improvement and implementing corrective actions to meet performance targets.
  • Collaborated with cross-disciplinary teams to resolve complex problems, leveraging expertise to maintain programme progression.
  • Oversaw the implementation of project management methodologies, improving team productivity and project delivery quality.
  • Set up key metrics for tracking performance and evaluating strategic plans.
  • Established partnerships with external organisations, expanding programme reach and enhancing impact through collaboration.
  • Promoted a culture of continuous improvement, encouraging innovation and implementing best practices to enhance programme outcomes.
  • Developed comprehensive programme strategies, incorporating risk management plans to mitigate potential issues proactively.
  • Managed stakeholder relationships across various levels, facilitating effective communication and aligning project objectives with business goals.
  • Built collaborative cross-functional teams supporting development and implementation of proactive policies.
  • Collaborated with departments to review programmes and measure impact in organisation.

Deputy Regional Manager

National Treatment Agency
Manchester
09.2006 - 06.2012
  • Managed public health grant allocations across the region to ensure local authorities improved substance misuse systems, policies and practices in accordance with grant conditions
  • Analysed strengths and weaknesses of current strategies, adjusting local authority approaches to enhance performance
  • Assessed performance metrics to pinpoint improvement opportunities

Education

Management and Leadership

Leadership Programme
Warrington Borough Council
01-2024

Master of Arts - Management and Leadership

University of Chester
Chester
01-2023

Diploma of Higher Education - Counselling Diploma

St Helens College
St Helens
01-1999

Bachelor of Arts - English and History

University of Liverpool
Liverpool
01-1997

A-Levels - English, History and Art

Sutton Aademy
St Helens
01-1994

GCSEs - 9 GSCES A,BC, Grades

Sutton Academy
St Helens
01-1992

Skills

  • Service improvement
  • Change management
  • Performance metrics
  • Governance arrangements
  • Partnership facilitation

Accomplishments

  • Single parent through adoption
  • manage caring responsibilities and professional life

Values

  • Advocate of Asset Based Community Development
  • Passionate about peer support and the promotion of self-efficacy

Timeline

Service Improvement Principal

Warrington Borough Council
02.2023 - Current

Clinical Business Unit Manager

Warrington and Halton NHS Foundation Trust
02.2022 - 01.2023

Head of Service

Mersey Care NHS Foundation Trust
04.2015 - 01.2022

Commissioning Manager

NHS England
07.2012 - 07.2014

Deputy Regional Manager

National Treatment Agency
09.2006 - 06.2012

Management and Leadership

Leadership Programme

Master of Arts - Management and Leadership

University of Chester

Diploma of Higher Education - Counselling Diploma

St Helens College

Bachelor of Arts - English and History

University of Liverpool

A-Levels - English, History and Art

Sutton Aademy

GCSEs - 9 GSCES A,BC, Grades

Sutton Academy
Abby Jones