Abby Jones
Horden,Durham
Summary
Committed and hardworking Team Leader with 7 years of experience in processing transactions, assisting customers and being responsible for stores. Organised and enthusiastic about team morale and responsibilities to meet company goals.
Overview
7
7
years of professional experience
Work history
Medical Laboratory Assistant
NHS Foundation Trust
Darlington
03.2025 - Current
- Sort, register and processed patient samples that are sent to the laboratory for testing.
- Ensure seamless tracking of results which accelerates patient diagnosis.
- Demonstrated exceptional attention to detail whilst handling sensitive patient data.
- Loaded and unloaded laboratory analysers, identifying samples requiring further testing.
- Maintained a clean and organised laboratory to comply with safety standards, safe waste disposal and laundry management.
Team Leader
KFC
Sunderland
10.2020 - 03.2025
- Offered friendly, efficient customer service and completed orders with speed and accuracy.
- Assisted team in collecting and processing payments, manage cash drawers and prepare bank deposits.
- Conducted inventory checks to ensure proper stock management.
- Scheduled employee shifts, assigned duties and trained new employees while maintaining team motivation.
- Cleaned work areas and kitchen equipment to maintain hygiene standards and monitored waste control.
- Handled challenging situations with ease to ensure positive experiences.
Salon Assistant
Grace Hair and Beauty
Blackhall Colliery, Durham
07.2019 - 03.2020
- Managed appointment bookings and payments whilst upselling aftercare products.
- Organised supplies and stock and updated inventory records.
- Served refreshments to clients with exceptional customer service.
- Maintained salon cleanliness by sweeping and disinfecting tools and stations, ensuring a professional environment.
- Prepared clients for hairstyling by washing and conditioning at the basin.
Sales Assistant
Store 21
Peterlee, Durham
09.2018 - 01.2019
- Collaborated effectively with other team members to meet sales targets, managed tills to reduce wait time for customers and kept seamless store operations during peak hours.
- Coordinated deliveries efficiently, ensuring timely replenishment of stock to maintain product availability.
- Built strong relationships with regular customers for repeat business.
- Assisted customers in locating specific items for customer satisfaction.
- Designed visually pleasing in-store and window displays.
Education
A-Levels - Chemistry, Biology and Criminology
East Durham Sixth Form
Peterlee, Durham 09.2020 - 06.2022
Foundation Degree in Science - Applied Science
Northumbria University
Newcastle upon Tyne 09.2022 - 05.2023
Bachelor of Science - Biomedical Science
Northumbria University
Newcastle upon Tyne 09.2023 -
Timeline
Medical Laboratory Assistant
NHS Foundation Trust
03.2025 - Current
Bachelor of Science - Biomedical Science
Northumbria University
09.2023 -
Foundation Degree in Science - Applied Science
Northumbria University
09.2022 - 05.2023
Team Leader
KFC
10.2020 - 03.2025
A-Levels - Chemistry, Biology and Criminology
East Durham Sixth Form
09.2020 - 06.2022
Salon Assistant
Grace Hair and Beauty
07.2019 - 03.2020
Sales Assistant
Store 21
09.2018 - 01.2019
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