Abbigale O'Connell
London,ENG
Summary
Dedicated and adaptable professional with extensive experience in high-pressure environments, combining exceptional interpersonal skills with a strong ability to organize, multitask, and problem-solve effectively. Proven expertise in engaging with diverse audiences, maintaining patience and composure, and fostering positive relationships—all qualities essential for supporting students and creating an inclusive classroom environment. Adept at handling challenging situations with empathy, conflict mediation, and attention to detail, ensuring a safe and supportive learning experience for all. Enthusiastic about applying creativity, teamwork, and a strong sense of responsibility to contribute to educational success as a teaching assistant.
Overview
2
2
years of professional experience
Work History
Bartender/ Floor staff
The Shakespeare's Head, Greene King
London, Soho
08.2023 - 08.2024
Bartender/ Floor Staff
The Worlds End/The underworld, Glendola Leisure
London , Camden
08.2024 - Current
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Checked identification of customers to ensure legal drinking age compliance.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Created an inviting atmosphere through friendly interaction with customers.
- Served guests spirits, lagers and stouts at bar.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Followed food safety and hygiene requirements to protect guests.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Implemented new cocktail recipes by researching current trends in the industry.
- Welcomed guests with friendly conversation and fun atmosphere.
- Collected, washed and put away glassware between guests.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Completed opening and closing procedures, from product replenishment to budget control.
- Kept bar service areas stocked with tea, coffee and espresso.
Education
A-Levels -
Brentside High School
London08.2023
Skills
- Communication Skills
- Patience and Composure
- Problem-Solving
- Multitasking
- Organization
- Teamwork
- Creativity
- Empathy
- Conflict Mediation
- Time Management
- Active Listening
- Attention to Detail
- Adaptability
- Positive Attitude
- Health and Safety Awareness
- Cultural Sensitivity
- Physical Stamina
Timeline
Bartender/ Floor Staff
The Worlds End/The underworld, Glendola Leisure
08.2024 - Current
Bartender/ Floor staff
The Shakespeare's Head, Greene King
08.2023 - 08.2024
A-Levels -
Brentside High School
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