Abbie Westerman

-Handle cash transactions accurately; ensuring a smooth end of the day reconciliation process.

-Enhanced business feedback and client retention with excellent customer service skills.

-Make beverages/ refreshments for clients ensuring a positive experience.

-Maintain a clean and hygienic work environment keeping it safe and organised for all clients and workers, ensuring consistent compliance with COSSH regulations.

-Recommend products to clients taking needs, preferences and financial situations into account.

-Maintained a clean and hygienic salon environment for optimal client comfort.

-Facilitated efficient scheduling of appointments using salon software.

-Improved the overall efficiency of the salon by keeping all styling stations stocked with essential supplies at all times.

-Supported senior staff during busy periods to maintain punctuality with scheduled appointments.

-Greeted clients warmly upon arrival, enhancing their overall experience from start to finish.

-Processed payments and provided receipts and appointment reminder cards for upcoming bookings.

-Made refreshments/beverages for clients ensuring a positive experience.