Abbie Smith
Barnsley ,North Yorkshire
Summary
Dynamic and adaptable professional with a strong foundation in problem solving, critical thinking, and effective communication. Demonstrates exceptional time management and emotional intelligence, complemented by computer proficiency and customer service expertise. Committed to leveraging skills to drive success in future roles while continuously enhancing personal and professional growth.
Overview
5
5
years of professional experience
Work history
Cook/barmaid/waitress
Barnsley Bowl
Barnsley , South yorkshire
2023.04 - Current
- Managed multiple orders simultaneously under high pressure situations, meeting service deadlines successfully.
- Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
- Maintained cleanliness in work areas, upholding high sanitation standards consistently.
- Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
- Organised kitchen equipment and utensils for easy access during peak hours.
- Coordinated efficiently with wait staff for smooth dining experience for customers.
- Collaborated with other kitchen staff, fostering a team-oriented environment.
- Enhanced customer service by promptly taking orders and delivering food.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
Customer assistant
Wilko
Barnsley, South yorkshire
2021.02 - 2023.01
- Collaborated efficiently with team members to maintain smooth store operations.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Operated till systems smoothly, streamlining check-out process for customers.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Assisted customers with product selection to ensure satisfaction.
Customer assistant
Sports Direct
Sheffield, South yorkshire
2020.11 - 2021.01
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Operated till systems smoothly, streamlining check-out process for customers.
- Assisted customers with product selection to ensure satisfaction.
- Increased sales through suggestive selling techniques.
Education
Bachelor of Arts - Youth justice
Nottingham Trent University
Nottingham 09/2021 - 05/2024
A-Levels - Law, sociology and criminology
Barnsley sixth form
Barnsley 09/2019 - 05/2021
GCSEs - Maths, science, English, geography, art and catering
Outwood academy Shafton
Barnsley 09/2014 - 06/2019
Skills
~Problem solving and critical thinking
~Time management
~Effective communication
~Adaptability
~Emotional intelligence
~Computer proficiency
~Customer service
Timeline
Cook/barmaid/waitress
Barnsley Bowl
2023.04 - Current
Customer assistant
Wilko
2021.02 - 2023.01
Customer assistant
Sports Direct
2020.11 - 2021.01
Bachelor of Arts - Youth justice
Nottingham Trent University
09/2021 - 05/2024
A-Levels - Law, sociology and criminology
Barnsley sixth form
09/2019 - 05/2021
GCSEs - Maths, science, English, geography, art and catering
Outwood academy Shafton
09/2014 - 06/2019