Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Abbie Moore

Abbie Moore

Bispham,Blackpool

Summary

Dynamic and confident communicator with a strong background in customer service and sales techniques. Demonstrates exceptional skills in team collaboration, production scheduling, and effective customer interaction. Proficient in cash management, stock counting, and processing refunds and exchanges, consistently ensuring smooth operations. Committed to leveraging expertise as a team player to enhance organisational success and drive customer satisfaction.

Overview

6
6
years of professional experience

Work history

Manager

Harts Donuts
Bispham, Blackpool
09.2024 - Current
  • Delivered high-quality products to increase customer satisfaction.
  • Delegated tasks efficiently to maximise productivity.
  • Created strong relationships with clients to secure repeat business.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Implemented new cleaning methods, improving overall efficiency.
  • Implemented green cleaning practices, resulting in a healthier environment.

Food preparation- Spice room

Lailas fine foods
Bispham, Blackpool
03.2022 - 07.2024
  • Complied with all company guidelines strictly for maintaining discipline and order,.
  • Maintained clean work area with regular tidying up tasks.
  • Liaised with the quality control team to address product defects.
  • Setup and reconfigured production lines for optimal resource use.
  • Followed instructions accurately to ensure task completion in a timely manner.
  • Handled materials carefully to avoid damage or loss.
  • Picked and packed with speed and precision.
  • Kept clean working areas
  • Assisted colleagues, fostered a positive work environment.

Shop floor assistant

Harts amusements
Bispham, Blackpool
07.2021 - 03.2022
  • Collaborated effectively with team members to meet daily targets,.
  • Monitored arcade games, ensuring proper functionality.
  • Ensured customer satisfaction by providing excellent service.
  • Explained rules and procedures of games to customers for clarity and fairness.
  • Handled cash transactions diligently for accurate record-keeping.
  • Maintained cleanliness of gaming area for a comfortable environment.
  • Restocked game tokens frequently ensuring uninterrupted gameplay for guests.
  • Provided support to fellow team members for efficient operations.
  • Helped maintain inventory control by conducting regular audits.
  • Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
  • Supervised the gaming floor, maintaining a safe environment for guests and staff alike.
  • Prepared premises and supplies for arriving guests.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
  • Planned activities schedule for assigned group and facilitated smooth transitions to meet planned arrival times.

Shop floor assistant

B&M Retail
Blackpool, Lancashire
07.2019 - 07.2021
  • Operated tills with care and precision to accurately process cash and credit card transactions.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Explained product benefits maximising customer engagement while driving sales.
  • Managed till operations efficiently with minimal errors.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted in stock control to maintain adequate store inventory.
  • Maintained clean and organised store environment for improved shopping experience.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Upheld company policies whilst dealing with returns and exchanges.
  • Updated window displays regularly for fresh store appeal.
  • Promoted sales and special promotions to increase store revenue.
  • Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.

Education

Functional Skills - Maths

Blackpool and The Fylde College
Blackpool
09/2020 - 08/2021

Functional Skills - English

Blackpool and The Fylde College
Blackpool
09/2020 - 08/2021

NCFE level 3 - Understanding mental health

Blackpool and The Fylde College
Blackpool
09/2020 - 08/2021

Diploma of Higher Education - Social science

Blackpool and fylde college
Lancashire
09/2022 - 07/2023

Skills

  • Team player
  • Customer interaction
  • Production scheduling
  • Teamwork and collaboration
  • Customer Service
  • Confident communicator
  • Sales techniques
  • Stock counting
  • Cash management
  • Refund and exchange processing

Affiliations

  • Reading
  • Gym
  • Organising
  • Music

References

References available upon request.

Timeline

Manager

Harts Donuts
09.2024 - Current

Food preparation- Spice room

Lailas fine foods
03.2022 - 07.2024

Shop floor assistant

Harts amusements
07.2021 - 03.2022

Shop floor assistant

B&M Retail
07.2019 - 07.2021

Functional Skills - Maths

Blackpool and The Fylde College
09/2020 - 08/2021

Functional Skills - English

Blackpool and The Fylde College
09/2020 - 08/2021

NCFE level 3 - Understanding mental health

Blackpool and The Fylde College
09/2020 - 08/2021

Diploma of Higher Education - Social science

Blackpool and fylde college
09/2022 - 07/2023

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Abbie Moore