Abbie Hibbert

My current role aims to provide HR/lifecycle support to CBRE employees across UK & Ireland by completing daily cases and telephone enquiries from employees and managers.

My responsibilities include

• First point of contact for HR/Lifecycle queries across a workforce of 10,000+, resolving first line inbox and telephone enquiries while ensuring professional customer service and adherence to SLAs.
• Managed end-to-end employee lifecycle administration, including onboarding, data entry, contractual changes, internal and intercompany moves, absence, and leaver processes.
• Monitoring and reporting on employee bonus, rewards, salary increases and promotional allowances.
• Prepare monthly accurate payroll instructions and validated employee data in PeopleSoft, ensuring business and payroll cut off is complete
• Generated and maintained employee documentation and personal information, including contracts, job data changes letters, flexible working agreements and leaver paperwork. Delivered to HR business partners, managers and employees through DocuSign.
• Working closely with colleagues and HR Business Partners to escalate complex queries.

My role included supporting the recruitment team in various tasks related to hiring new staff.

• This included posting job adverts, managing applications and corresponding with candidates.
• Within this role when needed I would also cover the reception which included greeting guests, telephone and inbox queries.
• Alongside my role at NELFT was studying the level 3 HR Support apprenticeship course with BPP University.

A team member working for a private hire events business in Billericay, a very versatile role that comes with different responsibilities to make the perfect event or party. This could include bar tending and food services as well as cleaning.

My role included being in charge of all of the social media for Bears Junior Netball Club. This included creating social media posts and adverts showing netball fixtures, results and any other club achievements.

I worked alongside the sports department staff helping prepare and deliver lessons across all age groups.

• Supervised students in classrooms, halls, cafeterias, sport halls and on school trips providing safe, supportive environment.
• Prepared classroom materials and set up sports sessions to facilitate efficient lessons.