Abbie Gilson

• Carrying out day-to-day duties accurately and efficiently.
• Demonstrating respect, friendliness and willingness to help wherever needed.
• Accurately completing assessments to ensure carers quality of life is maintained and their wellbeing is supported.
• Consistently arriving at work on time and readiness to start immediately.
• Supporting service users with learning disabilities and autistic spectrum disorders with person-centred approach.
• Delivering highest standards of support to people with learning disabilities, in line with individual support plans, cultural needs and wishes.
• Consulting with multidisciplinary team of professionals to optimise treatment plans for complex cases.
• Exercising professional judgement to implement interventions and make tough decisions.
• Advocating on behalf of service users to protect their best interests.

Supporting young people with learning disabilities and or autism, helping to prepare them for adulthood. Role has involved managing complex caseloads and supporting individuals who are vulnerable with dual diagnosis with mental health needs and learning disabilities. Have completed assessments and supported 17-year-olds with transition into adult services.

• Role involved gathering information about client's history, their experiences and wishes for future.
• Built relationships with clients, listened to their experiences and gathered information about their childhood and respected their wishes ensuring support of other services if needed.
• Completed capacity assessments and care and support assessments, communicated with clients in their preferred method.
• Used supervision to reflect and discuss cases and recognised areas to improve on. Kept up to date with training and accessed external training around learning disabilities and completed own research to help improve.
• Role has involved building effective relationships with young people and their families. Made sure that families and parents are supported through processes and when attending initial visits to clients have provided them with information on resources available in adult services for young person and explained processes. For many families that have felt anxious and worried about their child transitioning into adult services and are not informed of what will happen or what is available when their child turns 18. When visiting clients and families ensured that communication was clearly, provided reassurance and demonstrated empathy and understanding.
• Recently supervising new colleague and offering support and encouragement when needed. This role includes monthly supervisions to discuss wellbeing, practice and areas for development.

• Assisting clients in crisis situations for immediate resolution.
• This role involved working alongside General Practitioners to assess clients needs and strengths and putting plans in place to identify care and support required to assist with their recovery.
• Providing high quality, responsive and recovery-focused care to support working age adults and older adults.
• Providing interventions which reflect clients own unique needs, promoting diversity inclusion and respect for all individuals from all sections of society regardless of race, disability, gender, sexual orientation, culture or religion.
• Assisting clients to manage emotions through de-escalation strategies.
• Identify and provide social activities, emotional support and stability to clients while maintaining professional boundaries.
• Supporting clients with mental health problems and intervening early to ensure their overall health and wellbeing is improved. Completing care and support assessments and timeline work to look at clients overall life, Addressing issues around trauma and creating activity sheets to encourage clients to access groups in their local community.

• Safeguarded dignity of vulnerable adults during personal care delivery, fostering a respectful relationship.
• Whilst at Mencap I built relationships with individuals and always ensured they always felt comfortable and happy. I supported a young person who had Cerebral Palsy and struggled to walk, I helped her feel more confident and independent and assisted her to use a walking frame to mobilise around the bungalow. I have always ensured that I treat people with dignity and give them control over their own life by acting in their best interests.
• Offered daily living assistance such as bathing, dressing, feeding; making everyday life more manageable for clients.
• Developed strong rapport with service users through effective listening skills and empathy.
• Facilitated client outings for socialisation and mental stimulation purposes.
• Assisted clients with daily activities for improved quality of life.
• Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
• Administered medication according to prescribed schedules, ensuring health maintenance.

• Improved patient nutrition through careful meal preparation in line with dietary requirements.
• Previously working in care, providing support to vulnerable individuals within communities, encouraging and enabling people to live independently and express their views and wishes.
• Administered medication as prescribed to manage health conditions effectively.
• Built strong relationships with clients, enhancing their emotional wellbeing.
• Handled emergency situations calmly; contacting relevant medical teams efficiently when necessary.
• Demonstrated empathy towards family members during difficult times, offering emotional support when needed.
• Ensured client comfort by providing direct personal care, including bathing and dressing.
• Completed laundry, ironing and dry cleaning.
• Picked up client shopping and prescriptions.
• Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
• Accompanied clients to important appointments.